Associate Director, Site Operational Excellence-Charlotte
About The Position
The Associate Director, Operational Excellence, is accountable for implementing Operational Excellence as a way of working within the plant. This includes the Operating System, Management Infrastructure, Mindsets, Behaviors and Capabilities, supported by Industry 4.0. The role leads cross-functional OpEx teams and workstreams, drives daily issue resolution and performance improvements across key site scorecard metrics, and oversees strategies to optimize supply chain performance and improve cost of product sold. It collaborates closely with Operations, Maintenance, Engineering, Quality, Finance, Human Resources, and Logistics, and interfaces with Plant Managers and Operations Managers to influence site direction. The position leads and coaches teams, diagnoses systems and lines, develops and tracks implementation plans, builds site capabilities through training, manages cost-improvement efforts, and oversees continuous-improvement programs. It deploys Campbell’s Operational Excellence strategy, provides tactical direction, advises as an internal subject-matter expert, anticipates challenges, solves complex problems, and leads change and cross-functional efforts to improve plant performance.
Requirements
- High school degree or GED.
- At least 5 years of experience with Operational Excellence, Lean, or Six Sigma fundamentals.
- At least 5 years of experience working in a manufacturing environment.
- At least 3 years of people-management experience.
Nice To Haves
- Bachelor’s degree.
- Cross-functional manufacturing experience and a strong understanding of Operational Excellence, Lean, Six Sigma, TPM, Visual Factory, and 5S.
- Continuous-improvement certifications such as Lean or Lean Six Sigma.
- Experience leading or executing Operational Excellence and organizational learning and development in a manufacturing environment.
- Working knowledge of Operational Excellence, Lean Manufacturing, and Asset Care and Reliability.
- Knowledge and prior experience improving organizational capability through learning and development programs and/or High-Performance Work Systems.
- Experience with MS Excel, PowerPoint, Power BI, and SAP.
- Excellent leadership and communication skills, with the ability to inspire, engage, and motivate.
Responsibilities
- Lead and coach site Operational Excellence teams to improve the Balance Scorecard, lead Kaizen events, reduce losses, and support deployment of World Class Manufacturing pillars.
- Diagnose the Operating System, Management Infrastructure, Mindsets, Behaviors and Capabilities, and Industry 4.0 for identified systems and lines through data analysis, floor observations, process monitoring, and employee interviews.
- Coach OpEx teams in developing tactical implementation plans for system improvements; ensure adherence, stakeholder check-ins, program sustainability, and progress tracking.
- Work with site leadership to plan and build OpEx capabilities, prepare subsequent waves of teams, and provide continuous-improvement training to site leaders, frontline leaders, and frontline employees.
- Serve as the site’s lead trainer for continuous-improvement tools.
- Ensure improvements in OpEx team charters are incorporated into the plant enabler program; track performance, sustain improvements, and implement long-term countermeasures.
- Execute Zero Loss analysis to identify opportunities and develop the enabler pipeline.
- Coach and collaborate with stakeholders to influence organizational change through others.
- Manage and oversee operational excellence and continuous-improvement programs.
- Deploy Campbell’s Operational Excellence strategy to improve supply-chain performance toward world-class levels.
- Provide direction for developing and implementing tactical plant objectives and improvements.
- Serve as an internal organizational expert and advisor, applying discipline expertise and broad knowledge of other functional disciplines.
- Anticipate business challenges and regulatory issues and recommend process, product, or service improvements.
- Solve unique and complex problems with broad business impact and contribute to functional strategy development.
- Contribute to the development of plant objectives and principles, operating with broad latitude in a complex environment.
- Direct and guide others in implementing Operational Excellence initiatives.
- Collaborate across departments to align and support OpEx initiatives.
- Monitor and analyze performance metrics to drive continuous improvement and organizational goal achievement.
- Drive innovation in operational practices to enhance efficiency and effectiveness.
- Ensure OpEx activities comply with relevant regulations and standards.
- Provide training and development opportunities to strengthen team skills and capabilities.
- Lead change initiatives, address resistance, and influence employees to adopt new practices.
Benefits
- Medical insurance
- Dental insurance
- Short- and long-term disability insurance
- AD&D insurance
- Life insurance
- Matching 401(k) plan with enrollment from the first day of employment and immediate vesting
- Unlimited sick time
- Paid time off
- Holiday pay
- Free fitness-center access for employees in WHQ
- Access to on-site day care for employees in WHQ
- Company store access for employees in WHQ
- Campbell’s Cares matching of employee donations and/or volunteer activity up to $1,500 annually
- Wellness benefits
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
