Associate Director, Risk Management

Flex•Salt Lake, UT

1d•Hybrid

About The Position

Flex is a growth-stage, NYC headquartered FinTech company focused on creating a better rent payment experience by enabling users to pay rent throughout the month on a schedule that fits their finances. The company aims to empower renters with flexibility over their significant recurring expense. Flex is a venture-backed fintech company that partners with innovative companies and operates in a highly regulated, fast-growing environment. Building best-in-class risk and compliance programs is crucial for its growth. The Associate Director, Third-Party Risk Management (TPRM) will own the TPRM pillar at Flex, setting the risk posture, defining the operating model, and being accountable for outcomes across the entire vendor population. This role involves leading a small team, establishing the direction for third-party risk evaluation and monitoring, and balancing speed with rigor. The individual will design AI-enabled workflows to scale the team's capacity while maintaining auditability and regulatory defensibility, and will shape third-party risk decisions across Product, Engineering, Finance, and Procurement.

Requirements

7+ years of experience in third-party risk, vendor risk, or a closely related risk and compliance discipline
Experience at both a large, regulated institution with a mature risk function and a high-growth, venture-backed fintech or technology company
Demonstrated track record of making and defending risk-based decisions under ambiguity, including explicit speed-vs-risk tradeoffs
Experience designing AI-enabled workflows for risk or compliance use cases, with a clear point of view on where automation helps and where human oversight is non-negotiable
Strong working knowledge of vendor risk domains: security, privacy, operational, financial, and regulatory
Proven ability to influence across Product, Engineering, and Finance, not just within a compliance or risk silo
Strong communication skills; able to translate complex risk positions into clear recommendations for executive and board-level audiences
Comfort with data; SQL experience or the ability to query and analyze data independently is a strong plus
Experience supporting or leading regulatory exams in a financial services or fintech environment

Nice To Haves

Experience building a TPRM program from scratch at a high-growth company
Familiarity with GRC platforms and common TPRM tooling
Working knowledge of relevant frameworks and standards (SOC 2, ISO 27001, NIST, PCI, etc.)
Prior people management or team lead experience

Responsibilities

Own Flex's third-party risk posture end-to-end: set the strategy, define the operating model, and be accountable for outcomes across the full vendor population
Establish and maintain the policies, standards, and governance framework that underpin TPRM across the organization
Make risk-based decisions on vendor approvals, exceptions, and escalations, including explicit tradeoffs between speed and risk exposure, and defend those positions to senior leadership and regulators
Architect scalable intake, tiering, due diligence, and monitoring workflows, designing AI-enabled automation where it improves speed and consistency without removing human judgment from consequential decisions
Build signal-driven monitoring systems that surface vendor risk in real time (financial distress, security incidents, operational failures) rather than relying on calendar-based review cycles
Design and own AI workflows for high-volume tasks like SOC report analysis, questionnaire scoring, and exception tracking, with clear auditability and human-in-the-loop checkpoints throughout
Drive risk alignment across Product, Engineering, Finance, and Procurement, shaping vendor strategy and sourcing decisions upstream rather than reviewing them after the fact
Serve as Flex's authoritative voice on third-party risk in regulatory exams, audits, and customer due diligence requests
Own the reporting framework that gives senior leadership real-time, decision-relevant visibility into third-party risk posture
Proactively identify emerging third-party risks across new vendor categories, evolving threat landscapes, and regulatory developments, and evolve controls before they become issues
Help mentor and develop more junior team members as the program and team scale