Associate Director, Risk Management

Wolters Kluwer•Riverwoods, IL

2d•Hybrid

About The Position

Wolters Kluwer is a global leader in professional information, software solutions, and services for the health, tax & accounting, governance, risk & compliance, and legal & regulatory sectors. Wolters Kluwer is headquartered in Alphen aan den Rijn, the Netherlands. The Company serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 22,000 people worldwide. Every day, our customers make critical decisions to help save lives, improve the way they do business, and build better judicial and regulatory systems. In this critical role, you will be responsible for managing Wolters Kluwer’s Global Insurance Program, driving claims excellence, and advising on other risk management issues. With a global footprint and a commitment to excellence, Wolters Kluwer offers you the platform to make a meaningful impact.

Requirements

5–10 years of experience in global insurance program management and/or claims management, preferably at a broker, insurer, or large multinational.
Experience managing the risk profile of a medium-to-large, multinational technology or professional services firm preferred.
Substantial prior experience in insurance claims management strongly preferred.
Prior legal education, training, or experience preferred
Familiarity with Dutch law and NL/UK based global insurance program placements a plus.
Strong project management skills and meticulous attention to detail.
Experience in building and leveraging an international network and working effectively cross functionally
A quick learner with curiosity, a “can-do” attitude, and analytical strength to understand complex information and translate it into actionable insights and strategic decisions.
Excellent communication skills (in English), with the ability to thrive in a collaborative, global team environment across functions
Strong organizational and prioritization skills across multiple time zones and teams.
Valid passport and ability to travel.
This work may require occasional travel for internal and external meetings.

Responsibilities

Manage Wolters Kluwer’s Global Insurance Program, including staying ahead of evolving global risk and insurance trends and ensuring the program remains fit for purpose.
Lead insurance claims management end-to-end, driving timely reporting, recovery, and resolution.
Serve as a bridge between incident management teams, internal legal counsel, and other stakeholders on insurance claims issues.
Support transactions impacting the company in the areas of insurance and risk management, including advising on insurance wordings in customer and vendor contracts and supporting insurance due diligence and integration issues arising from M&A&D transactions.
Design and lead trainings for internal stakeholders on Wolters Kluwer’s Global Insurance Program, insurance wordings and issues in transactions, and other risk management topics.
Design and apply internal playbooks/guides to ensure the efficient and accurate implementation of the above.
Lead cross-functional risk projects that align with corporate objectives.
Deliver timely and insightful risk analysis and strategic recommendations.