Associate Director, Revenue Management

Amneal India•Bridgewater, NJ

About The Position

The overall responsibilities of the Associate Director, Revenue Management are to provide direction, management, training to the department in relation to department projects and new business assignments. This position will provide support to the VP, Revenue Management. The Associate Director is expected to provide project management activities for all department initiatives for system and process improvements. The AD will be responsible for vendor management as well as PO and budget management for the department. This role will also be responsible for approving all new customer master set ups and monitoring the effectiveness of internal control procedures, policies and work instructions that govern customer master for compliance with SOX. In addition, this position shall monitor the adjudication wins for the department and manage external audits to ensure the maximum return to Amneal. The Associate Director will also be required to be a super user of SAP and capable of delivering effective training to the US and India team members.

Requirements

Be a super user of SAP and capable of delivering effective training to the US and India team members

Responsibilities

Provide project management for all Revenue Management initiatives for system and process improvement. Work collaboratively with all department team leads, IT, and outside consultants (i.e. Model N, Cognos support team, JDE support team, BTI support, ReturnsRx Support, etc.) in an effort to champion critical process initiatives designed to increase productivity, customer satisfaction and quality, while decreasing process cycle-time, overall cost and revenue leakage. Stay current on and evaluate Model N quarterly releases, identifying enhancements that could benefit the department's operations. Represent the team in Amneal initiatives such as CPQ and Amneal Direct additions and manage department tasks to completion. Manage the implementation of additional transactions for AvKare, such as fees, rebates, Medicaid and GP. Partner with VP to prioritize projects, develop project plan, interview vendors, establish project team members and manage project to successful completion. Address any issues that arise during projects and identify solutions. Prioritize project tasks and manage time efficiently to meet project deadlines.
Review and approve all new customer set ups for direct customers, which includes all portal customers, non-portal customers and vendor accounts for rebates and drop-ship accounts for Naloxone state contracts (Aprox. 1500 per month). Evaluate COT for compliance to Amneal policies and partner with GP and Membership teams to implement any required changes. Partner with VP, Revenue Management to evaluate procedures and controls and identify possible automation and streamlined processes to improve productivity and maintain accuracy and compliance without additional controls.
Manage relationship with outside vendors for Flex, BTI, APS, and ReturnsRx as well as Integrichain, BRG, Kalderos and Inmar. Manage all POs in Coupa, validate invoices and update department expense tracker to ensure compliance with budget and vendor contracts.
Ensure team’s fulfillment of all internal and external audit requests. Keep VP, Revenue Management aware of any material audit issues. Partner with VP on user access audits. Manage outside audits to ensure timely resolution. Perform monthly audits of contract and pricing expirations in the Model N Flex system and ensure updates are accurate in the Gross-to-Net system. Perform monthly audit of customer master changes. Assist with month-end report reconciliations and cash rebate estimates.
Partner with VP Revenue Management to act as business liaison from Revenue Management on the Company’s planning and integration teams during Company acquisitions of either target companies or products to ensure his/her teams support the successful integration into GTN processes.
Collaborate with cross-functional teams to identify opportunities for process improvement and provide support to other departments for their contract customer initiatives, such as the Direct portal. Escalate critical issues to VP Revenue Management when necessary to mitigate risk and maintain smooth business operations.
Work alongside IT to identify, understand the AI options for the department. Partner with VP on possible uses for process improvement.
As needed, oversee the development of reports in BTI and within Flex/JDE/SAP based on team’s requirements that will reduce manual efforts.
Establish a positive rapport amongst staff and other departments. Assist with any Business Development efforts or software implementations as needed.
Host staff meetings to communicate departmental project updates and provide opportunities to train the team members as needed.