Director, Hospitality Revenue Management

San Manuel • Highland, CA

3d

About The Position

The Director, Hospitality Revenue Management, reporting to the Vice President of Operations and Hospitality Asset Management, leads revenue strategy across the Yuhaaviatam of San Manuel Nation (YSMN) portfolio. Serves as a subject-matter expert and strategic business partner to the Office of Chief Gaming Officer, collaborating closely with key internal stakeholders to maximize enterprise-wide revenue performance.

This role is responsible for portfolio profit optimization, ensuring revenue and profitability targets are achieved across all hospitality business units. Responsibilities span the full revenue lifecycle including demand forecasting, pricing strategy, inventory optimization, digital distribution strategy, market analytics, and performance reporting. This includes rooms, suites, F&B, spa, retail, golf, entertainment-adjacent revenue, and all ancillary resort verticals. Leads the commercial strategy to maximize total asset value and ensure alignment with ownership objectives.

Success in this position requires deep expertise in hospitality revenue management, channel distribution, and revenue optimization strategies and tools. The Director must be able to translate complex data into actionable strategies that align commercial and operational teams, ensuring cohesive execution and sustained revenue growth across the portfolio.

Requirements

• Bachelor’s Degree in Hospitality Management, Business Administration, Economics, Finance or STEM based studies is required.
• Minimum five (5) years of progressive experience in hotel revenue management, including at least three (3) years in a multi-property, corporate, or cluster leadership capacity is required.
• Minimum seven (7) years of supervisory experience required.
• Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.
• Driving Responsibilities: Role requires regular commuting between locations. A valid driver's license and vehicle insurance with minimum liability limits is required. Role will not operate or drive Tribe-owned vehicles or patron vehicles.

Nice To Haves

• Experience managing revenue strategy for multiple hotels or serving as a corporate/cluster revenue manager in luxury, lifestyle, or resort properties is highly preferred.
• Demonstrated success driving revenue performance in environments with multiple ancillary revenue streams.
• Advanced experience with major RMS, CRS, PMS, and BI tools (IDeaS, Duetto, Opera, SynXis, Tableau, Power BI, etc.).
• Experience leading teams, guiding cross-functional commercial strategy, and influencing senior stakeholders
• Demonstrated leadership, including cross-functional collaboration and ownership reporting.
• Advanced analytical capability, including demand modeling, pricing elasticity analysis, segmentation performance evaluation, and channel profitability analysis. Ability to leverage BI tools and advanced Excel modeling to drive strategy.
• Proven proficiency with multi-brand system environments, including RMS, CRS, PMS, channel managers, and distribution platforms (e.g., Opera, SynXis, Duetto, MARSHA, One Yield, TravelClick). Ability to maintain system accuracy and optimize configuration across brands.
• Expertise in digital distribution ecosystems, including OTAs, GDS, wholesalers, brand.com, and metasearch
• Skill in balancing long-term commercial strategy with rapid tactical adjustments to pricing, inventory, and channel tactics based on real-time market shifts
• Knowledge of best practices for content accuracy, parity management, and rating integrity across all digital channels and global distribution systems.
• Ability to build and lead a revenue management culture across the organization, training property teams, influencing cross-functional partners, and driving adoption of revenue strategies across commercial and operational departments.
• Ability to present complex data, forecasts, and strategic recommendations clearly to senior leadership and ownership groups, influencing key commercial decisions.
• Ability to mentor, coach, and elevate revenue management talent; foster a revenue‑focused culture across departments and properties.

Responsibilities

• Strategic Pricing & Optimization
• Budgeting & Forecasting Reporting
• Ownership Reporting & Asset-Management Alignment
• Portfolio Revenue Management Systems
• Competitive Performance Monitoring
• Performs other duties as assigned to support the efficient operation of the department.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees