Associate Director Quality Assurance

Eurofins•Madison, WI

23h•Onsite

About The Position

This position will reside on site at a Eurofins US Food laboratory. The Associate Director of Quality Assurance will be responsible for supporting Quality team members as well as operational and technical supervisors and leads in all aspects of the Quality Management System. The role will also ensure timelines and quality measures are met and technicians are following SOPs. This position may have authority over local quality specialist(s) for delegated quality tasks.

Requirements

A minimum of 7 years of experience as a quality responsible
Experience working at an ISO 17025 accredited laboratory
Willingness and ability to travel between 10-30%
Reside within a commutable distance to Madison, WI, Des Moines, IA, New Berlin, WI or New Orleans, LA.
Experience in training and auditing
Bachelors degree in a science or related field
LIMS experience
Thorough understanding of equipment qualifications/calibrations, method validations, process improvements, technical/SOP writing, risk analysis
Authorization to work in the United States indefinitely without restriction or sponsorship
Willing to work overtime, weekends, and holidays as needed

Nice To Haves

Prefer experience or coursework in laboratory procedures, data analysis, computer operations, and technical/business writing
Previous experience in a production style laboratory preferred
Prior experience with QA/QC programs an important advantage
Strong understanding of corrective action
Excellent interpersonal/communication skills
Self-motivated and driven critical thinker able to work at a high pace and rapidly changing environment
Ability to learn new tasks and lead others
Ability to think critically and solve problems

Responsibilities

Demonstrates and promotes the company vision, mission, and quality objectives
Regular attendance and punctuality, active participation and contributions
Applies GMP/GLP in all areas of responsibility, as appropriate
Reads, understands, and follows management system requirements as relevant to responsibilities. Fully familiar with Quality Manual, policies, procedures, work instructions and methods. ISO/IEC 17025 requirements and relevant government and FDA regulatory requirements. Including but not limited to 21 CFR Part 11, 58, 111, 117, 210, 211.
Maintains ISO certification activities for all sites in the region. This includes, but is not limited to assisting and advising the laboratory staff with audit scheduling and execution, scope changes, and routine communication with the accreditation body.
Reviews/Approves and ensures implementation of new/revised controlled documents
Acts as a management resource for laboratory personnel and local quality responsible for correct application and interpretation of internal quality documents.
Ensures implementation of corporate quality initiatives and provides updates on progress
Provides leadership and actively accepts quality improvement projects of universal benefits to Eurofins based on understanding of potential opportunities
Conducts or oversees annual (or per site SOP) assessment of all laboratories within their jurisdiction, provides constructive feedback with a detailed report when necessary.
Regularly monitors metrics such as non-conformances, derogations, deviations and complaints for trends. Assists with root cause analysis and CAPA as necessary.
Responsible for oversite of the PT program within the sites
Responsible for ensuring the laboratories are on time with monthly metric reporting requirements to group.
Answers client service customer inquiries related to quality matters when escalated.
Participates, if necessary, in quality audits by clients or regulatory authorities. Ensures follow up actions are appropriate if required.
Maintain cooperative working relationships with all company employees. Communicate orally and in writing with co-workers.
Adhere to all health, safety, and environmental regulations relative to their position.
Performs other duties as assigned