Associate Director, Project Management

Avalere Health

1d • $120,000 - $140,000

About The Position

Avalere Health is seeking an Associate Director, Project Delivery to lead project delivery and operational excellence across a portfolio of accounts and programs. The role calls for strong knowledge of agency workflows and financial management, excellent communication, and the ability to work independently to identify and resolve issues involving workflow, client delivery, resourcing, and budgets. The Associate Director will lead collaborative relationships across agency departments, with clients, and with external partners, while making informed decisions and communicating effectively across the organization.

This department leadership role spans project scoping and execution, roadmap planning, process improvement, standards enforcement, team leadership, and client relationship management. The position may include direct reports and may require travel to client locations. It also supports operational planning during client PDUFA timeframes.

Requirements

• Bachelor's degree.
• Seven or more years of project management experience in a healthcare agency environment.
• Detailed knowledge of pharmaceutical brand marketing, including broadcast, print, digital, and Medical/Legal/regulatory review.
• Expert project management skills and experience, including schedule development, management, monitoring, and oversight.
• Excellent experience with project methodologies, including agile, hybrid, and waterfall.
• Strong verbal and written communication skills, organization, and attention to detail.
• Ability to work independently and identify, analyze, and resolve issues related to agency workflow, client delivery, resourcing, and budget management.
• Strong management and leadership skills, expert decision-making ability, and confidence communicating with managers and team members across the agency.

Nice To Haves

• Master's-level degree.
• Expert-level MS Office skills, including Word, Excel, PowerPoint, and Outlook.
• Expert-level skills with MS Project or other project-plan software such as Smartsheet.
• Expert-level experience with production tools and proprietary software such as Egnyte, JIRA, Asana, content management systems, and online routing.
• Excellent knowledge of the web and related technologies, including user experience, web development, web services, integration, application management, and hosting.
• Strong experience with traditional/non-digital and digital campaigns, including websites, digital experiences, and email.

Responsibilities

• Lead all aspects of project delivery, from project scoping and definition through execution and lessons learned, and serve as a resource for Project Management and other agency department leads.
• Lead delivery for a portfolio of accounts and associated programs while serving as a leader within the Project Management department.
• Plan roadmaps, solve problems, and deliver operational excellence while ensuring adherence to best practices.
• Drive cross-functional delivery teams and work with department managers to achieve business objectives and client satisfaction.
• Create or enhance processes and procedures to meet business objectives and improve, streamline, or automate agency workflows.
• Enforce project standards and business management systems.
• Lead and mentor APMs, PMs, and SPMs; the position may have direct reports.
• Foster client relationships and represent agency operations and project management in client meetings and planning discussions; travel to client locations may be required.
• Lead and contribute to launch-planning roadmaps and day-of-approval plans to support operational excellence during client PDUFA timeframes.
• Create and distribute project burn reports and escalate or mitigate risks in collaboration with the Account Management team.

Benefits

• 401(k) plan with employer match contributions up to 4%, immediately vested.
• Life insurance and disability coverage.
• Medical, dental, and vision plans.
• Flexible working arrangements, including hybrid and remote work.
• Option to work from anywhere across the globe for two weeks each year.
• 20 vacation days, one personal well-being day, nine public holidays, gifted end-of-year holidays, and an early Summer Friday finish in June, July, and August.
• Free employee assistance program counselling and personalized health support.
• Enhanced maternity, paternity, and family leave policies.
• Fertility policies and support.
• On-demand training, professional development support, and global mobility opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior