Associate Director, Project Management
About The Position
The Associate Director, Project Management is responsible for leading a team of client-specific project managers, ensuring work moves through the agency and remains on task, on time, and in scope from concept through completion. This role serves as the hub of communication and partners closely with the Director of Project Management as well as with every department within Carmichael Lynch. As a strategic operational leader, you will bring a commitment to understanding the nuances of our Subaru (the Twin Cities’ largest automotive account) business pillars and Carmichael Lynch's integrated workflows. You'll bring your full self and talents to the agency and will be a contributing factor to the agency's success and to the success of your team.
Requirements
- Four-year degree or equivalent experience in an academic or work environment.
- Minimum of 12 years project management experience, with demonstrated growth from coordinator/specialist roles to management and leadership positions.
- Minimum of 4-5 years direct report management experience with proven ability to develop, mentor, and retain talented teams.
- Excellent organizational and communication skills with sharp attention to detail.
- Substantial operational and leadership experience with a track record of driving process improvements, optimizing workflows, and implementing strategic operational initiatives.
- Demonstrated expertise in integrated workstreams across video production, digital, media, social, influencers, and more.
- Experience leading process improvements at both project team and company-wide levels.
- Advanced skills in resource management, assessing bandwidth across departments, forecasting capacity needs, and shifting workload based on capacity and client demands.
- Proven ability to build and maintain strong relationships with senior leadership, translating strategic priorities into operational execution.
- Ability to thrive in a collaborative and fast-paced environment while maintaining attention to detail and organizational excellence.
Responsibilities
- Prioritize deep learning of client business models, market dynamics, and organizational structures across all client pillars before implementing operational changes or process modifications.
- Invest in comprehensive understanding of Carmichael Lynch workflows, systems, and cross-departmental dependencies to ensure seamless integration and strategic alignment.
- Serve as a working manager leading and owning multiple projects and workstreams across integrated channels under each of the client pillars, with demonstrated expertise in both modalities.
- Flex between senior strategic leadership and hands-on execution as required by job, team, and client needs, leveraging operational acumen to drive efficiency and effectiveness.
- Manage operations and resourcing for eight fulltime project managers, applying best practices in capacity planning and workflow optimization.
- Mentor and train mid- and junior-level teams from all departments on process, best practices, and essentials for client success, with particular emphasis on understanding business context before implementing change.
- Lead client-specific project management team status meetings and one-on-ones, ensuring teams are staffed appropriately with workloads matching client requirements and individual skillsets.
- Operationalize and translate how the way we work corresponds with the financial health of the account and team derived from deep business understanding (forecasting, run rates, operation metrics, individual performance, etc).
- Thought leader in AI and lean in to how to leverage AI for operational process efficiencies.
Benefits
- Equal employment opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
