Associate Director, Academy Admissions

Boston College • Newton, MA

2d • $65,550 - $81,950 • Onsite

About The Position

The Associate Director, Programs & Student Services, serves as a senior operational leader for all Academy programs within the Pine Manor Institute for Student Success (PMI). This role shares responsibility for the design, management, and refinement of interdependent operational systems—including scheduling, student placement, staffing structures, and training pipelines—to ensure the execution of year-round and residential programming for first-generation, high-need students in grades 8–12. Serving as second-in-command and acting Director in their absence, the Associate Director coordinates the annual 6-week residential Summer Enrichment Program (SEP), leads cross-functional alignment, and supervises professional, graduate, and seasonal staff. A competitive candidate will be an capable operational leader, a skilled staff developer, a decisive crisis manager, and a collaborative communicator capable of managing complex educational environments.

Requirements

• Strong written, verbal, and interpersonal communication skills; ability to navigate complex family, partner, and campus institutional relationships.
• Demonstrated ability to manage complex, interdependent systems supporting year-round and residential youth programming.
• Proven ability to manage professional, graduate, and seasonal personnel, maintaining accountability and high team morale in fast-paced environments.
• Exceptional organizational skills with data and technology proficiency (spreadsheets, databases, student information systems) to maintain data integrity.
• Strong problem-solving skills with the ability to exercise high-level independent judgment in urgent, sensitive, or high-stakes situations.
• Deep understanding of adolescent development, inclusive programming, and student support systems, with a required background working with first-generation and underrepresented student populations.
• Minimum of 3–5 years of progressively responsible experience in college access programming, youth development, student affairs, or educational operations, including at least 3 years in a supervisory or management role.
• Master’s degree required (Education, Student Affairs, Higher Education, Counseling, Social Work, Public Administration, or a related field).

Nice To Haves

• Experience with residential or summer bridge programs preferred.

Responsibilities

• Oversees day-to-day execution of year-round Academy programming and integrates academic, residential, logistical, and student support systems for the 6-week Summer Enrichment Program.
• Establishes and refines operational workflows, schedules, room assignments, database systems, and quality-control processes to support enrollment management and student tracking.
• Directly supervises, evaluates, and mentors professional staff (Assistant Directors) and graduate student employees, designing workflows and setting performance benchmarks.
• Leads the design and execution of comprehensive training protocols for 100+ summer seasonal staff, embedding youth development, inclusion, safety, and conduct protocols.
• Manages enrollment, confirmation, and data-informed student placement matching, serving as a primary point of contact for complex family and school partner communications.
• Facilitates weekly leadership huddles, maps strategic priorities to frontline workflows, and collaborates across units to align academic, student support, and operational functions.
• Participates in emergency response rotations, manages high-stakes operational and conduct decisions, and ensures compliance with university policies and safety protocols.

Benefits

• Tuition remission for Employees
• Tuition remission for Spouses and Children who meet eligibility requirements
• Generous Medical, Dental, and Vision Insurance
• Low-Cost Life Insurance
• Eligibility for both University-Funded 401k and Employer-Sponsored 403b Retirement Plans
• Paid Holidays Annually
• Generous Sick and Vacation Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Manager