Associate Director, Product, South Coast Plaza

ChanelCosta Mesa, CA
Onsite

About The Position

The Associate Director, Product is a brand ambassador and business leader focused on delivering extraordinary experiences for internal team and clients. They will be responsible for driving the business of their respective product category(ies), coaching, and managing a team of salespeople, and equipping the Boutique Director with critical business knowledge.

Requirements

  • Minimum 7 years of related experience
  • Ability to lift 15 lbs.
  • A flexible schedule with the ability to work late nights, weekends, and some holidays

Nice To Haves

  • Bachelor’s degree (preferred)

Responsibilities

  • Through spending time on the selling floor, coach and inspire team to deliver an elevated client experience for all clients at all times
  • Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork
  • Provide initial and frequent ongoing training and development for all team members, including CHANEL savoir faire, product details and service delivery
  • Drive all aspects of the assigned product category, including analysis, reporting, assortment planning, and partnership with Home Office buying team
  • Run product category and lead team with agility and resilience, continuously improving based on key performance indicators and lessons learned
  • Represent CHANEL in the market, developing the client base through community involvement, partnerships with local high-profile businesses, as well as social and seasonal events

Benefits

  • Flexibility (flexible time and hybrid work options)
  • Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure and Wellbeing Days in Retail) and a Wellbeing fund
  • Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)
  • Generous paid time off policies to include vacation, holiday, sick and volunteer days
  • 401K, pension, and other incentives
  • Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
  • Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
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