Associate Director Product Development Program Manager, Digital Assessments

College Board • Remote - Virginia, VA

7d • $68,000 - $105,000 • Remote

About The Position

The Digital Product team drives College Board’s evolution toward a next-generation digital assessment experience. Digital Product team members partner across the organization to ensure every solution we build improves outcomes for students, educators, and institutions. Within this organization, the Digital Product Development Program Management (PDPM) team orchestrates the delivery of these high-impact initiatives. We are a collaborative group of program and project managers who guide and support cross-functional workstreams spanning assessment operations, digital readiness, and assessment delivery. We ensure efficient coordination across business, product, and technology partners—balancing strategy with execution and ensuring workstreams move from concept to launch and operational execution seamlessly.

As Associate Director, Product Development Program Manager, Digital Assessments, you will play a key execution role in supporting the technical readiness and delivery of digital assessments. This position is ideal for a detail-oriented project professional eager to deepen their understanding of the digital assessment delivery and contribute to high-quality execution. Your primary focus will be on supporting pilots and research studies, including platform testing, technical validation, and readiness activities, with quality checks embedded throughout all assigned work. Working under the direction of senior PDPM staff, you will execute defined components of digital assessment initiatives—maintaining disciplined documentation, issues or risk tracking, and validation processes to ensure stable outcomes. This role blends structured project coordination with hands-on technical execution and requires precision, follow-through, and a strong commitment to building quality into every deliverable. You will partner closely with PDPM, Product, Technology, and Assessment Delivery teams to support reliable and operationally ready digital assessments.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• 2–4 years of relevant experience in project coordination, technical operations, digital product support, QA/testing support, or assessment delivery.
• Experience executing defined project plans with attention to detail, including maintaining documentation, tracking tasks, and supporting validation or testing activities.
• Demonstrated ability to identify issues, document defects or risks clearly, and escalate appropriately.
• Strong written and verbal communication skills, including experience preparing status updates, meeting notes, and structured documentation.
• Proficiency in MS Office Suite; familiarity with JIRA, Smartsheet, or similar tracking and project management tools.
• The ability to travel up to 12 times per year (about once per month) to College Board offices or on behalf of College Board business.
• A passion for expanding educational and career opportunities and mission-driven work.
• Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively.
• Clear and concise communication skills, written and verbal.
• A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input.
• A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking.
• A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success.
• Authorization to work in the United States.

Nice To Haves

• Location in the Northeastern or Mid-Atlantic United States, as travel will largely focus in these areas.
• Experience supporting digital assessment, education technology, platform testing, or technical validation activities.
• Familiarity with structured testing processes, defect tracking workflows, or quality assurance practices.
• Experience working in cross-functional environments with product and technology teams.
• Exposure to Agile or iterative delivery environments.
• Demonstrated attention to detail and ability to manage multiple assigned tasks while maintaining quality and accuracy.

Responsibilities

• Provide structured technical and operational support for pilots and research studies, including environment validation, configuration checks, and follow-up documentation.
• Confirm readiness of system components prior to pilot launch by executing predefined validation steps and reporting findings clearly.
• Execute pilot and study readiness tasks—including material preparation, device validation, participant communications, and documentation management—to ensure operational preparedness and smooth administration.
• Support pilots and studies during live administration (virtually or onsite), assisting with coordination, troubleshooting, and real-time issue management to ensure smooth execution.
• Partner with PDPM, product, and technology teams to ensure pilot feedback is captured comprehensively and reflected in post-pilot documentation.
• Execute defined technical workstream tasks in support of Digital Assessment Platform initiatives under the direction of senior PDPM staff.
• Carry out Smoke Testing activities for AP and CRA administrations, ensuring all test cases, configurations, and validation steps are executed thoroughly and documented accurately.
• Follow established project plans and testing strategies, maintaining detailed tracking artifacts including test logs, validation documentation, and defect reports.
• Escalate risks, inconsistencies, and defects promptly with clear documentation and recommended next steps.
• Ensure assigned deliverables meet established quality standards prior to review or handoff.
• Apply a detail-oriented, quality-first approach to all assigned workstreams, ensuring completeness, accuracy, and traceability of documentation.
• Utilize standardized checklists, validation protocols, and quality controls to reduce operational risk and prevent avoidable defects.
• Contribute to retrospectives by identifying execution-level improvement opportunities and process gaps.
• Continuously refine personal workflows to improve efficiency, clarity, and reliability of outputs.

Benefits

• Meaningful career
• Supportive team
• Comprehensive package designed to help you thrive
• Fair and competitive compensation grounded in your qualifications, experience, impact, and the market
• Open, transparent conversations about compensation, benefits, and what it’s like to work at College Board throughout your hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree