Associate Director, Private Cloud Services
About The Position
The Associate Director, Private Cloud Services provides leadership and operational management for the University’s on-premises infrastructure. This role is responsible for overseeing the specialized teams dedicated to Hardware, Backup, Storage, and VMware virtualization. The Associate Director ensures the high availability, security, and scalability of the private cloud environment that supports mission-critical enterprise applications. As a technical leader, the incumbent manages the lifecycle of physical and virtual assets, develops service-level agreements (SLAs), and aligns private cloud capabilities with the University’s broader hybrid cloud strategy. The Manager is responsible for professional development, resource allocation, and fostering a culture of technical excellence within their direct reports.
Requirements
- Bachelor's Degree in Computer Science, Information Technology, or a related field.
- 7+ years of relevant technical experience in infrastructure management, with a focus on hardware, storage, and virtualization.
- Minimum of 3 years of experience directly managing technical teams, including performance management, resource allocation, and staff development.
- Advanced knowledge of the VMware SDDC stack (vSphere, vCenter, ESXi) and enterprise Storage systems (SAN, NAS, iSCSI, Fiber Channel).
- Strong experience managing the lifecycle of Server Hardware (Physical blades/racks) and enterprise Backup products (e.g., Veeam, Commvault).
- Deep understanding of networking fundamentals including TCP/IP, DNS, VLANs, and load balancing in a virtualized environment.
- Must be able to strictly follow and enforce data privacy and security procedures for data handling and analysis to ensure adherence to legal (e.g., FERPA, HIPAA) and institutional standards.
Nice To Haves
- Master's Degree in Computer Science or Management.
- Experience managing both full-time employees (FTEs) and contractor IT professionals specifically within a Higher Education or large-scale research environment.
- Specific operational knowledge of hardware platforms including Cisco UCS, Dell PowerEdge, and HP infrastructure.
- Advanced experience with Software-Defined Storage and Hyper-Converged Infrastructure (HCI).
- Experience implementing automation within a private cloud environment (e.g., vRealize, Ansible, or PowerCLI).
- Professional certifications such as VMware Certified Professional (VCP), Veeam Certified Engineer (VMCE), or ITIL Foundation.
- Specific knowledge of high-availability configurations for enterprise-level storage arrays and fiber channel fabric management.
Responsibilities
- Provides leadership and operational management for the University’s on-premises infrastructure.
- Oversees specialized teams dedicated to Hardware, Backup, Storage, and VMware virtualization.
- Ensures the high availability, security, and scalability of the private cloud environment.
- Manages the lifecycle of physical and virtual assets.
- Develops service-level agreements (SLAs).
- Aligns private cloud capabilities with the University’s broader hybrid cloud strategy.
- Responsible for professional development, resource allocation, and fostering a culture of technical excellence within their direct reports.
Benefits
- In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $160,000.00 to USD $180,000.00.
- NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040.
- NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
