Associate Director Pratt & Whitney Commercial Engines Aftermarket Operations Communications

RTX•Farmington, CT

1d•Onsite

About The Position

Associate Director, Commercial Engines Aftermarket Operations Communications Commercial Engines (CE) is Pratt & Whitney’s largest business, making up more than 50 percent of the annual revenue. RTX Communications is seeking an outstanding candidate to develop and deliver communications strategies and content across the P&W CE portfolio. As a member of the Communications team, you will work with company leaders to help drive business results by providing world-class communications in support of company priorities. What You Will Do: Serve as the Communications point of contact and a key member of the leadership team supporting the CE SVP Operations. Develop and lead an integrated communications plan and cross-functional team to support the aftermarket operations organization’s business objectives and employee engagement goals, as a key part of the Commercial Engines single aisle market priority. Track progress on the plan and partner with cross-COE colleagues on measurement. Conduct regular business reviews with CE leadership to assess progress and course-correct, as necessary. Prepare and secure approval for communications deliverables, including talking points, key messages, prep packages, posts, featured content, speeches, news releases, holding statements, presentations. Prepare the CE SVP Operations and other business leaders for external speaking opportunities. Partner with the Media Relations team to achieve a positive narrative in the media and leverage program news and milestones. Help facilitate media interviews and ensure participants are prepared. Prepare and secure approvals for media statements/Q&As and talking points in partnership with the business leaders and Media Relations team. Partner with the Brand team to develop and deliver compelling and impactful assets and experiences as part of the communications plan. Partner with the Digital Communications team to design and deploy content which generates strong internal and external engagement. Develop and manage relationships with Communications counterparts at MRO network partners, as well as members of the media and third-party influencers, to raise awareness of and advocacy for the advantages of Pratt & Whitney’s commercial engines aftermarket operations. Plan, attend and leverage industry MRO and other trade shows and events to deliver results in support of aftermarket operations business objectives, including media, social media, customer/3rd party testimonials. Meet with communications counterparts to build and advance relationships. Ensure the company is favorably positioned at key trade shows and industry events Partner with the Employee Communications team to build workforce engagement in support of aftermarket operations business goals and wider internal communications objectives, including townhall meetings, regular leader messages and organizational announcements Coordinate with international communications colleagues to support the growth and reputation of the commercial engines global MRO network. Manage crisis communications, in partnership with the Public Relations team, for the aftermarket operations business and support crisis communications for the wider commercial engines fleet. Travel approximately 10% to both domestic and international locations.

Requirements

Typically requires a Bachelor’s Degree in Communications, Marketing, English, Public Relations or related field and minimum 12 years’ prior relevant experience, or an Advanced Degree in a related field and minimum 10 years’ experience.
Previous project management experience, utilizing organizational skills with attention to detail.
Previous experience as a leader with strong interpersonal, influencing and collaboration skills.
Previous experience executing written, oral, and e-communications, especially in a virtual environment.
Previous experience delivering successful communications campaigns for global engineering /manufacturing organizations, preferably in the aerospace or a related industry.
Experience with traditional and non-traditional communication platforms, including print, electronic, social media, video and industry events.
U.S. Person (U.S. Citizen, Permanent Resident, granted Refugee or Asylee status) as defined here: https://www.ecfr.gov/current/title-22/chapter-I/subchapter-M/part-120/subpart-C/section-120.62(opens in a new tab).

Nice To Haves

MBA or MS in Business Management or Communications
Ability to excel in fast-paced environment with tight deadlines
Strategic thinker and self-starter

Responsibilities

Serve as the Communications point of contact and a key member of the leadership team supporting the CE SVP Operations.
Develop and lead an integrated communications plan and cross-functional team to support the aftermarket operations organization’s business objectives and employee engagement goals, as a key part of the Commercial Engines single aisle market priority.
Track progress on the plan and partner with cross-COE colleagues on measurement.
Conduct regular business reviews with CE leadership to assess progress and course-correct, as necessary.
Prepare and secure approval for communications deliverables, including talking points, key messages, prep packages, posts, featured content, speeches, news releases, holding statements, presentations.
Prepare the CE SVP Operations and other business leaders for external speaking opportunities.
Partner with the Media Relations team to achieve a positive narrative in the media and leverage program news and milestones.
Help facilitate media interviews and ensure participants are prepared.
Prepare and secure approvals for media statements/Q&As and talking points in partnership with the business leaders and Media Relations team.
Partner with the Brand team to develop and deliver compelling and impactful assets and experiences as part of the communications plan.
Partner with the Digital Communications team to design and deploy content which generates strong internal and external engagement.
Develop and manage relationships with Communications counterparts at MRO network partners, as well as members of the media and third-party influencers, to raise awareness of and advocacy for the advantages of Pratt & Whitney’s commercial engines aftermarket operations.
Plan, attend and leverage industry MRO and other trade shows and events to deliver results in support of aftermarket operations business objectives, including media, social media, customer/3rd party testimonials.
Meet with communications counterparts to build and advance relationships.
Ensure the company is favorably positioned at key trade shows and industry events
Partner with the Employee Communications team to build workforce engagement in support of aftermarket operations business goals and wider internal communications objectives, including townhall meetings, regular leader messages and organizational announcements
Coordinate with international communications colleagues to support the growth and reputation of the commercial engines global MRO network.
Manage crisis communications, in partnership with the Public Relations team, for the aftermarket operations business and support crisis communications for the wider commercial engines fleet.
Travel approximately 10% to both domestic and international locations.

Benefits

Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
Tuition reimbursement program
Student Loan Repayment Program
Life insurance and disability coverage
Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Ovia Health, fertility, and family planning
Adoption Assistance
Autism Benefit
Employee Assistance Plan, including up to 10 free counseling sessions
Healthy You Incentives, wellness rewards program
Doctor on Demand, virtual doctor visits
Bright Horizons, child and elder care services
Teladoc Medical Experts, second opinion program
And more!