Associate Director, People Experience Business Partner - Houston, TX

UnitedHealth Group•Houston, TX

2h•$91,700 - $163,700•Onsite

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. People Experience Partners (PXPs) are trusted advisors and employee advocates who connect the business, employees, and the People Team to build an engaging, high-trust workplace. PXPs combine coaching, employee relations, data insights and change leadership to elevate the day-to-day experience across the entire lifecycle, from onboarding through development, performance and offboarding. Partnering closely with an assigned geography of leaders, or client groups, as well as our Centers of Excellence and People Business Partners (PBPs), you help translate business priorities into people plans, use analytics to identify trends and risks, and orchestrate cross-functional execution of our core processes. By executing our core processes and building relationships with our employees and leaders, you help ensure measurable outcomes in engagement, retention, performance and organizational effectiveness.

Requirements

8+ years of experience in HR or related field
5+ years of experience managing teams
Demonstrated success translating data into actionable strategies and deliverables
Proven experience building relationships with business partners and teams
Experience in change management, labor relations or organizational design
Driver’s License and access to reliable transportation

Responsibilities

Own the execution of our people agenda for assigned geography or client groups, setting priorities and success measures that align to the business strategy
Lead a team of PXPs within your assigned geography or client groups and partner with matrixed resources to deliver consistent people experiences across sites and functions
Deliver our core processes such as year-in-review, engagement action planning, talent management, workforce planning, etc. in partnership with your business and PBP leaders
Drive manager capabilities by consulting and coaching managers and supervisors on leadership effectiveness, team health and culture
In partnership with our COEs, troubleshoot and resolve complex people problems
Translate analytics such as turnover, mobility, time-to-hire, engagement, etc. into decisions and targeted initiatives for improvement and site-specific strategies
Serve as culture champion across assigned geography, facilitating listening sessions, identifying areas of opportunity and formulating strategies on initiatives to increase the employee experience based on local needs
Act as risk-mitigation agent for high-impact employee relations concerns while ensuring consistent and compliant outcomes
Guide workforce planning, requisition governance and justifications to meet location strategy or department needs