Associate Director, Patient Services Marketing

Kyowa Kirin•Princeton, NJ

2d•Remote

About The Position

Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease. A Japan-based company, our goal is to make people smile by delivering breakthroughs where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, Massachusetts, and Ontario. Summary of Job Associate Director, Patient Services Marketing, is responsible for the creation and implementation of the patient services marketing strategy and delivering tactics aligned to the overarching strategy.

Requirements

Bachelor's Degree, MBA a plus
Minimum 5-7 years pharmaceutical marketing.
Rare Disease experience preferred
Experience with digital approaches to marketing is optimal
Outstanding leadership, and presentation skills
Proven ability to collaborate across functions with intention
Leads with curiosity to support innovation and critical thinking
Proficient in Microsoft Office Suite
Highly motivated and great attention to detail.
Strong ability to work under tight timelines and complex/changing situations.
Excellent written and oral communication skills.
Excellent problem-solving skills.
Broad level of interpersonal skills and flexibility

Responsibilities

Leads the collaborative planning, alignment, approval and execution of strategies and tactics (traditional and digital) designed to provide education to healthcare providers and patients by amplifying awareness of patient support programs.
Develop and lead patient services initiatives that equip Case Managers, Clinical Educators, and Field Reimbursement Managers with the tools and resources needed to drive patient outreach, education, and program engagement.
Drives alignment with strategic objectives and tactics across the organization in a compliant manner, partnering with Sales, Training, Marketing, business Insights & Analytics, Market Access, Patient Services, Legal, Regulatory, Medical, Compliance, and Public Affairs, etc.)
Closely partners with other patient services operations team members including training & operations, data & analytics, & program governance
Develop reports to monitor key metrics and ensure key programs are managed effectively achieving KPIs on time and on budget
Facilitates a smooth running and compliant PRC process in concert with the PRC Team Members and partner agencies
Serves as the primary Patient Services representative for cross-functional planning and engagement activities, including annual brand planning, tactical planning, sales meetings, conferences, and other key business initiatives.
Responsible for budget management and vendor oversight for the patient services marketing agency of record (AOR), materials fulfillment partners, and other key program vendors.

Benefits

401K with company match
Annual Bonus Program (Sales Bonus for Sales Jobs)
Generous PTO and Holiday Schedule which includes Summer and Winter Shut-Downs, Sick Days and, Volunteer Days
Healthcare Benefits (Medical, Dental, Prescription Drugs and Vision)
HSA & FSA Programs
Well-Being and Work/Life Programs
Life & Disability Insurance
Concierge Services
Long Term Incentive Program (subject to job level and performance)
Pet Insurance
Tuition Assistance
Employee Referral Awards