Associate Director, Paid Social

Real Chemistry

1d•$90,000 - $115,000•Hybrid

About The Position

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries. Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities. Discover your purpose. Embrace innovation. Experience #LifeatRealChem. Real Chemistry is looking for an Associate Director, Paid Social to join our growing Biddable Media team! The Associate Director, Paid Social is a strategic and operational leader responsible for guiding channel strategy, campaign execution, team development, and client success across a portfolio of healthcare and pharmaceutical accounts. Serving as a trusted strategic partner and escalation point, this individual oversees Managers, Senior Managers, Supervisors and junior team members while driving innovation, campaign excellence, account evolution and performance growth. The Associate Director brings platform expertise, strong client leadership skills, and a passion for advancing paid social capabilities through new technologies, audience strategies, data-driven insights and test-and-learn initiatives. This is a hybrid role, based in any of our US offices—including Boston, Chicago, Carmel, or Lambertville—or remotely within the US, depending on team and business needs.

Requirements

5+ years of professional experience working in digital media as a campaign manager – while owning buying platform management, campaign management, optimization & digital media operations
3+ years of hands-on platform experience – Programmatic, Paid Search and/or Paid Social
Successful track record of taking on increasing levels of responsibility
Ability to multi-task and prioritize accordingly in a dynamic, fast-paced work environment
Experience with leading day-to-day meetings, statuses, calls
Experience in platform strategy and tactical recommendations
Experience with client communication & deliverables
Ability to identify, troubleshoot and effectively resolve issues
Excellent oral and written communication skills
Excellent analytical and critical thinking skills
Excellent mathematical skills
Excellent project management & time management skills
Thorough attention to detail
Proficiency in Microsoft Excel, PowerPoint & Word

Nice To Haves

Experience in healthcare industry (preferred buy not required)

Responsibilities

Lead paid social strategy and tactical planning across multiple client accounts, translating business objectives into sophisticated audience-led activation plans.
Elevate channel recommendations into integrated, omnichannel approaches that drive measurable business outcomes.
Oversee campaign execution, optimization, reporting and financial stewardship across a portfolio of campaigns and accounts.
Develop and implement strategic test-and-learn frameworks that drive account innovation and continuous performance improvement.
Serve as the primary escalation point for campaign performance concerns, operational challenges, client requests and project roadblocks.
Build frameworks that help teams translate campaign performance data into compelling business insights and ROI narratives.
Identify, evaluate and introduce emerging platforms, technologies, audience solutions, measurement capabilities and vendor partnerships.
Partner closely with Integrated Media, Analytics, Strategy, Ad Operations, Creative and Client Experience teams to deliver connected media solutions.
Lead strategic client conversations, presentations and recommendations while building trusted relationships across client organizations.
Oversee monthly billing, financial tracking and budget actualization to ensure accuracy and accountability.
Ensure flawless campaign launches through strong operational processes, quality assurance standards and team oversight.
Mentor, coach and develop Managers, Supervisors, Senior Associates and Associates while helping to build future leaders within the Paid Social practice.
Support hiring, onboarding, training and performance management initiatives across the team.
Contribute to thought leadership, process improvement and the continued evolution of Real Chemistry Media's paid social capabilities.