Associate Director of Student Inclusion & Belonging

College of the Holy Cross•Worcester, MA

7d•Onsite

About The Position

At Holy Cross, we are focused on creating a world-class workforce by attracting and retaining employees dedicated to fostering a culture of professionalism, pride, mutual trust, and respect—one that values appreciation and recognition, empowering each of us to flourish both individually and collectively. We seek candidates who are inspired by our mission and values, and who are eager to make a meaningful difference on our campus. The Associate Director of Student Inclusion & Belonging is responsible for services and programs that promote development along the intersections of identity, support the success of students from historically marginalized backgrounds (e.g., Black/African American, Latino/a/x/Hispanic, Asian/Pacific Islander/Desi, Indigenous/Native American, LGBTQIA+ students, and first-generation students), and promote meaningful dialogue and engagement across identity-based differences with the goal of promoting and enhancing cultural humility. This position is designed to work with various divisions and departments across campus (e.g. Student Development, Academic Affairs, Athletics, College Chaplains, Career Development, Title IX & Equal Opportunity, etc.) to provide outreach, programming, consultation, and services that are responsive to the full spectrum of students and their needs. The Office of Student Inclusion & Belonging is part of the Division of Justice, Equity, Belonging and Identity (JEBI), which exists in the context of a Jesuit Catholic, liberal arts, and highly residential college. The Associate Director reports to the Director of Student Inclusion & Belonging and supervises the Assistant Director of Student Inclusion & Belonging. The Office of Student Inclusion & Belonging works closely with the Office of Inclusive Excellence, also part of the JEBI Division.

Requirements

Master’s degree required, preferably in Education, Counseling, or related field)
Minimum of three (3) years of related experience, which includes a minimum of one (1) year experience of being the lead developer for cultural humility, social justice, or diversity-related training
Ability to organize and manage time effectively
Excellent interpersonal skills and ability to work well with all levels of management and staff
Proficient in Google Workspace (i.e., Gmail, Calendar, Drive, Docs, Sheets, Forms, Slides) and Microsoft Office products (i.e., Word, Excel, PowerPoint)
Ability to manipulate data in Microsoft Excel and/or Google Sheets through sorting and filtering functions is highly preferred
Proficient in Zoom and applicable features (i.e. meetings, webinars, phone, team chat, and channels)
Ability to collaborate effectively with others
Articulate a broad and complex understanding of justice, equity, belonging, and identity
A self-starter who demonstrates strong interpersonal communication and leadership skills, organizational and analytical ability, is both goal and process-oriented, and possesses the ability to handle multiple tasks
Demonstrates creative and critical thinking
Demonstrate adaptive and engaging presentation skills for different and diverse audiences
Dependability
Flexibility
Excellent Written & Verbal Communication
Proficient Problem Solving
Understands Risk Management
Excellent Innovation/Creativity
Strong Interpersonal Skills
Understands, values and respects diversity as an individual, in a team and within groups while fostering an inclusive and supportive environment

Nice To Haves

Ability to manipulate data in Microsoft Excel and/or Google Sheets through sorting and filtering functions is highly preferred

Responsibilities

Participate in campus-wide initiatives and collaborations with key campus stakeholders to help foster collaboration, including committees and working groups assigned by the Director
Collaborate with colleagues in the JEBI Division to support co-curricular programming across the College
Assist in responding to time-sensitive campus issues that require community-wide processing of bias incidents
Be a visible and recognizable presence on campus by attending events sponsored by cultural organizations
Provide individual assistance and support to students
Refer students, faculty, and staff to appropriate campus supports when necessary, such as Counseling & Psychological Services (CAPS), the Office of Title IX and Equal Opportunity, Student Campus Assessment, Response & Education (CARE) Team, and Human Resources, etc.
Support the planning of student-focused programs that come from the JEBI Division that have a specific focus on the development, affirmation, and support of students from historically marginalized racial and ethnic groups (i.e. Black/African American, Latino/a/x/Hispanic, Asian/Pacific Islander/Desi, Indigenous/Native American), LGBTQIA+ students, and first-generation students
Support the planning of special events hosted by the JEBI Division
Lead the implementation and planning of first-generation student outreach and support: Serve as a resource and referral agent of all students with particular attention to the needs of first-generation students
Maintain ongoing knowledge of information relevant to the campus regarding first-generation students
Provide support, guidance, and advisement to HCF1RST Scholars, a recognized student organization (RSO) celebrating and supporting first-generation students
Serve as the primary point of contact for the College’s involvement with FirstGen Forward, an initiative of NASPA and the Suder Foundation
Chair and convene the First-Generation Student Success Steering Committee, which includes membership from campus partners who support first-generation initiatives, and develop programming to support the success of first-generation students at Holy Cross
In collaboration with a staff member from Academic Services and Learning Resources (ASLR), provide general support to members of the Delta Omicron chapter of Alpha Alpha Alpha (or Tri-Alpha), a national honor society for first-generation college students, including the planning and implementing of the annual Tri-Alpha induction ceremony
Implement and administer the student track of the JEBI Certificate Program, a series of workshops that allow students to engage in topics of justice, equity, belonging, and identity, as well as a community project, to earn a certificate
Support the Director in administering the Odyssey Program, a pre-orientation program for students from historically marginalized racial and ethnic groups and first-generation students, including recruiting and supervising student mentors, maintaining the budget, recruiting participants, and planning an effective experience
Lead the implementation and planning of support/engagement for Odyssey participants throughout the academic year; developing programs that encourage students to find their voice, support students as they learn to lead from the intersections of their identities, and coach students through transitional milestones
Lead assessment efforts for the Office of Student Inclusion & Belonging to evaluate the effectiveness of program offerings
Works in partnership with the Jesuit Liaison to ensure programs and services uphold and advance the College’s Jesuit mission and values
Develop and deliver social justice workshops, skill-based workshops, and trainings for student organizations, student leaders, and academic courses as assigned by the Director
Supervise the Assistant Director of Student Inclusion & Belonging
Work with staff across the JEBI Division to contribute to a culture of teamwork and collaboration
Institute administrative procedures
Perform other duties as assigned