Associate Director of Monitoring and Evaluation

The Maritime Aquarium•Norwalk, CT

About The Position

The Associate Director of Monitoring and Evaluation (ADME) is responsible for designing and implementing an institutional framework for measuring the reach and impact of The Maritime Aquarium’s activities, programs, and exhibits. The scope will include activities and programs in education, accessibility, conservation, community outreach, and visitor and member engagement, as well as core operations that impact those activities and programs. The framework for monitoring and evaluation (M&E) will include: (1) an overall strategy for M&E across the institution; (2) appropriate tools and methodologies for M&E, including quantitative and qualitative data collection, verification, and analysis; statistical analysis; and relevant social science research; (3) data storage, management and visualization systems; and (4) regular reporting and communications to various audiences. As part of the design and implementation of an institutional framework for M&E, the ADME works with senior staff and department heads to identify Key Performance Indicators (KPIs) to ensure that goals of the Aquarium’s strategic plan are being met. The ADME reports directly to the President & CEO and is a member of the Aquarium’s Extended Senior Staff. The ADME is expected to supervise the Manager of Evaluation and Monitoring (a position still to be recruited), as well as part-time data collectors to be hired for specific projects and needs, but for which there is a budget. The ADME works directly with department heads and other senior staff in the design and implementation of the institutional framework for M&E as it relates to each department, The ADME provides training and technical assistance to staff in delivery of M&E goals and objectives, and stays abreast of M&E trends and methods throughout the aquarium/zoo/museum industry to ensure that The Maritime Aquarium employs industry best practices in assessing effectiveness and impact.

Requirements

Bachelor’s degree required
Five years of experience demonstrating progressive growth in skills and management responsibility, with prior experience in managing staff preferred.
Experience with qualitative and quantitative social science research methods.
Five years of experience in related experience conducting monitoring and evaluation, such as: data collection and analysis (interviewing, workshops, surveys); qualitative and quantitative social science research methods; use of data analysis platforms/software such as R, Python, JMP, SPSS, STATA, etc; reporting and presentation of results.
Exceptional leadership skills and demonstrated ability to collaborate and foster teamwork within and across teams, and across multiple disciplines.
Exceptional written and verbal communication skills.
Experience creating evaluation plans for grant proposals.
Strong organizational skills, and attention to detail.
Working knowledge of Microsoft Word, Excel, and PowerPoint.

Nice To Haves

advanced degree in relevant field preferred
Advanced degree in a related field that includes training in these methods

Responsibilities

Oversee the monitoring and evaluation of Maritime Aquarium activities and programs, including as needed: exhibits and guest experience, education programs, accessibility programs, and conservation partnerships.
Design methods to answer monitoring and evaluation questions based on the goals of individual projects, departments, and the institution as a whole.
Develop survey, interview, observation, and focus group instruments to collect qualitative and quantitative data from a variety of audiences (e.g., aquarium visitors, schoolchildren, teachers, families, community members, partners).
Analyze quantitative and qualitative data, apply statistical methods and coding as applicable, judge validity and reliability of data, and generate high-quality data visualizations.
Compile written reports that present findings to internal and external audiences, including interpreting results and providing actionable recommendations.
Partner with senior staff to develop, execute, and monitor comprehensive evaluation plans for strategic activities.
Support department heads with sourcing and analyzing data needed to inform strategic decision-making, process development, process outputs, and progress towards KPI achievement.
Help departments and teams develop KPIs and monitor progress against them.
Participate in developing annual budgets to ensure KPIs are adequately reflected and supported by budgeted activities.
Develop strategies, methods and metrics to assess the impact of key strategic plan priorities.
Provide leadership in development of strategic priorities for Monitoring and Evaluation.
Help team members to appreciate the role of evaluation and monitoring and to create Monitoring and Evaluation plans tailored to particular units, such as Education, Exhibits, and Guest Experience.
Collaborate with TMA staff in the creation of evaluation plans for grant proposals and in evaluation/monitoring aspects of grant reports.
Oversee and provide direction to Manager of Monitoring and Evaluation and data collectors.
Provide training to TMA staff to increase internal capacity building and monitoring.
Hold workshops on relevant topics, such as survey creation, data collection, and data analysis.
Share research and evaluation of findings through internal communications, reports to funders, journal articles, and presentations at regional and national meetings and conferences.
Remain current with trends and best practices of research and evaluation in formal and informal learning environments through literature, professional development, and networking with other professionals.