Associate Director of Manufacturing Operations

Carrier • Collierville, TN

1d • $143,000 - $286,000 • Onsite

About The Position

Carrier North America Residential Solutions has an opportunity for an Associate Director of Manufacturing Operations who is responsible for leading assembly manufacturing operations to achieve world-class performance in Safety, Quality, Delivery, Cost, Productivity, and People Development. The Associate Director of Manufacturing Operations provides leadership across multiple production areas, supervisors, business unit managers, and support functions while ensuring alignment with The Carrier Way and Carrier Excellence principles. The Associate Director of Manufacturing Operations serves as a senior operational leader for assembly, drives continuous improvement, workforce capability, operational discipline, and cultural transformation while delivering business objectives and customer commitments. Responsibilities include developing future leaders, improving operational performance, and supporting long-term strategic initiatives that enhance competitiveness and customer satisfaction.

Requirements

• Bachelor's degree.
• 8+ years of progressive manufacturing leadership experience.
• 5+ years of experience in manufacturing/assembly/production environment.
• 5+ years of experience Lean and Continuous Improvement.
• Must have unrestricted authorization to work in the USA.
• No visa sponsoring available.

Nice To Haves

• Bachelor’s degree in engineering, manufacturing, operations management, supply chain, business, or related field.
• Master's degree or MBA.
• Experience leading union, hourly and salaried workforces.
• Demonstrated success improving safety, quality, delivery, and cost performance.
• Strong leadership, communication, and problem-solving skills.
• Multi-shift manufacturing leadership experience.
• Experience with automation, productivity improvement, and advanced manufacturing technologies.

Responsibilities

• Drive a Zero-Injury Culture: Champion safety as the #1 priority through visible floor leadership and Gemba walks.
• Lead risk identification, OSHA compliance, root-cause incident investigations, and sustainable safety fixes.
• Lead multi-department, multi-shift production lines to consistently hit schedule, yield, and throughput targets.
• Eliminate line bottlenecks, streamline labor utilization, and enforce Daily Management Systems.
• Elevate first-pass yield, crush scrap rates, and build a culture of quality ownership.
• Leverage root-cause analysis to turn quality gaps into permanent improvements.
• Drive manufacturing conversion costs down while boosting operational effectiveness.
• Spot opportunities for process automation, waste reduction, and strategic ROI investments.
• Facilitate high-impact Kaizen events, streamline standard work, and deploy Carrier Excellence principles.
• Benchmark performance and adopt proven operational strategies across the facility.
• Mentor supervisors and managers through active coaching, talent reviews, and succession planning.
• Foster a collaborative, innovative culture centered around continuous learning and accountability.
• Translate high-level business goals into seamless daily plant execution.
• Partner cross-functionally (Engineering, Supply Chain, HR, EHS) to launch new products, deploy automation, and prepare the plant for future growth.

Benefits

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives
• Retirement Benefits
• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and “,Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Director