Associate Director of HR

The Summit Church•Durham, NC

6d•Onsite

About The Position

The Associate Director of HR is a trusted partner and operational right hand to the Director of HR. This role is primarily responsible for benefits administration and overseeing talent acquisition while supporting all HR functions as a contributing member of the HR team.

Requirements

Bachelor's degree in Human Resources, Business Administration, or a related field preferred
2-4 years of progressive HR experience
Prior experience in a nonprofit, ministry, or faith-based organization preferred
Strong working knowledge of employment law, benefits administration, and HR best practices
Proficiency with HRIS platforms (e.g., ADP, Paycom, Paylocity, or similar)
Excellent interpersonal and communication skills — able to engage staff at all levels with warmth and professionalism
High degree of discretion and integrity when handling confidential information
Strong organizational skills with the ability to manage multiple priorities effectively
A member of The Summit Church or willing and able to become a member

Responsibilities

Assist the HR Director with conducting annual benefits review and open enrollment
Work closely with the accounting team to review weekly claims reports, track reimbursements, and assist with billing discrepancies
Promote cost saving components of the health plan and manage internal benefits communication channel
Quality assurance for monthly and annual ACA compliance reporting
Process leave of absence requests, including filing appropriate disability paperwork with carrier
Process employer certifications related to Evidence of Insurability submission
Conduct benefits onboarding meetings with new and newly-transitioned staff
Update employee benefit elections during qualifying events, including disability paperwork
Meet with staff members as needed to resolve benefit claim questions/issues
Work with Guidestone account representative regarding plan performance and annual counseling meetings for staff retirement planning
Assist the HR Director with market research related to compensation, benefits and HR best practices, including completing and analyzing annual surveys
Assist the HR Director in ensuring organizational adherence to federal, state, and local employment laws and regulations
Respond to staff questions related to the employee handbook and internal procedures
Monitor legislative changes that may affect church employment practices and advise leadership accordingly
Support audit readiness and assist HR Associate with maintaining accurate, confidential employment records
Assist with the hiring process and interaction with hiring managers
Oversee the interview process, to ensure compliance as well as a positive interview experience for candidates.
Maintain approved interviewer list and train interviewers on best practices
Optimize usage of HRIS system, and assist staff in utilizing available tools
Review regular audits completed by the HR Associate
Mastery and continual improvement of HR Dashboard in coordination with contracted resources
Assist HR Director with ongoing projects and strategies
Assist with strategic HR initiatives, staff development efforts, and leadership projects
Step in to represent the HR function in the absence of the HR Director
Contribute to a collaborative, spiritually grounded HR team culture