About The Position

Provides strategic and operational leadership for medical record operations across Vanderbilt hospitals, and outpatient clinics. This role oversees record completion, transcription, indexing, scanning, and birth certificate processes (Clarksville). The Associate Director collaborates closely with HIM and VUMC leadership to ensure timely, accurate, compliant, and high quality health records that support clinical care, regulatory compliance, legal requirements, and organizational objectives.

Requirements

  • Registered Health Information Administrator (RHIA) - American Health Information Management Association (AHIMA), Registered Health Information Technician (RHIT) - American Health Information Management Association (AHIMA)
  • Relevant Work Experience
  • 5 years experience
  • Bachelor's (Required)

Nice To Haves

  • Operations Planning (Intermediate)
  • People Management (Intermediate)
  • Compliance (Intermediate)
  • Business Results (Novice)
  • Quality Management (Intermediate)
  • Leadership (Intermediate)
  • Data Entry (Advanced)
  • Health Information Systems & Data Integrity (Advanced)

Responsibilities

  • Oversees and manages all HIM/Medical Record Operations for regional Vanderbilt hospitals, and outpatient clinics/offices. (Clarksville, Tullahoma, Bedford and Wilson County)
  • Ensures the effective operation of the department through program development, process improvement, and coordination of workflows across HIM functions.
  • Manages record completion functions, including deficiency tracking.
  • Develops, implements, and maintains standard operating procedures (SOPs) for all HIM operational areas.
  • Resolves operational issues and ensures continuity of services across inpatient and outpatient settings.
  • Manages all functions related to the Birth Certificate process (Clarksville only)
  • Manages all functions related to medical record indexing and scanning.
  • Develops in collaboration with each HIM Manager comprehensive productivity and QA standards for all of HIM personnel.
  • Participates in budget planning, resource allocation, and cost containment activities related to HIM operations.
  • Directly and indirectly manages HIM/Medical Record Operations staff members.
  • Supports employee engagement, performance management, professional growth, and staff development.
  • Promotes a culture of accountability, collaboration, and continuous improvement.
  • Identifies and develops future HIM leaders through coaching, mentoring, and succession planning.
  • Collaborates with HIM and VUMC leadership to ensure the integrity, accuracy, and completeness of the medical record.
  • Ensures compliance with HIPAA, Joint Commission, CMS, state regulations, and organizational policies.
  • Contributes to policy development, review, and updates related to medical records and documentation standards.
  • Provides financial, quality, administrative, legal, and risk management oversight related to health information practices.
  • Supports internal and external audits, regulatory reviews, and legal inquiries related to health information management.
  • Oversees quality review processes to ensure documentation and records meet established standards.
  • Uses data and metrics to monitor performance, identify trends, and drive continuous improvement.
  • Prepares and presents operational and quality metrics to HIM and executive leadership.

Benefits

  • health
  • disability
  • retirement
  • wellness offerings
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