Associate Director of Financial Aid, Wharton MBA Program

The Wharton School•Fargo, ND

1d•$58,506 - $70,000•Onsite

About The Position

Founded in 1881 as the world’s first collegiate business school, the Wharton School of the University of Pennsylvania is shaping the future of business by incubating ideas, driving insights, and creating leaders who change the world. With campuses in Philadelphia and San Francisco, Wharton has over 850 staff, a faculty population of more than 235 renowned professors, and 5,000 undergraduate, MBA, executive MBA, and doctoral students. Each year, 13,000 professionals worldwide advance their careers through Wharton Executive Education’s individual, company-customized, and online programs. More than 104,000 Wharton alumni form a powerful global network of leaders who transform business every day. Wharton is home to a diverse staff population representing a rich array of backgrounds, expertise, and cultures. To learn more, visit www.wharton.upenn.edu. The Associate Director reports to the Director of Student Finances for the MBA Program and is primarily responsible for coordinating with Student Financial Services, the Loan Office, Third-Party Billing, and the Registrar, with a focus on the financial experience of Wharton MBA and EMBA students.

Requirements

BA and 2 to 3 years of experience, or equivalent combination of education and experience is required.
Strong analytical and problem-solving skills.
Excellent interpersonal, communication, presentation, and customer service skills, with the ability to effectively counsel and support diverse student populations in a fast-paced environment.

Nice To Haves

5-7 years of experience strongly preferred.
Experience interpreting and analyzing financial aid and enrollment-related data to support operational decision-making is preferred.
Advanced proficiency in Microsoft Excel and experience working with financial aid and student information systems such as Banner and Slate strongly preferred.

Responsibilities

Provide loan resources to students and monitors monthly reports related to loans, billing, programming, and student resources.
Analyze financial aid data and trends to support operational decision-making.
Provide strategic communication and resources to students based on feedback from the student population and changes in the lending landscape.
Leverage technology and AI-assisted tools to enhance communication efficiency and consistency.
Support overall financial aid counseling, including financial planning and loan eligibility.
Present to prospective and admitted students during the admissions cycle and Wharton Welcome Weekends.
Work as a part of a cross functional team in an innovative and data-driven environment.

Benefits

Excellent healthcare
Tuition benefits for employees and their families
Generous retirement benefits
Wide variety of professional development opportunities
Supportive work and family benefits
Wealth of health and wellness programs and resources
Comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits
Flexible spending accounts for health care and dependent care expenses
Tuition assistance for employees, spouses, and dependent children
Tuition assistance for dependent children at other institutions
Generous retirement plans (Basic, Matching, and Supplemental)
Pre-tax or Roth retirement savings options
Wide variety of investment options through TIAA and Vanguard
Substantial amount of time away from work
Long-Term Care Insurance
Wellness and Work-life Resources
Professional and Personal Development resources
Access to a wide range of University resources, cultural and recreational activities
Discounts and Special Services (arts, entertainment, transportation, mortgages, new cars, cellular phone service, movie tickets, theme parks)
Flexible Work Hours
Penn Home Ownership Services (forgivable loan for eligible employees)
Adoption Assistance