Associate Director of Data Operations

Woodcraft RangersLos Angeles, CA
$90,000 - $108,000Hybrid

About The Position

This role is for an Associate Director of Data Operations at Woodcraft Rangers, a non-profit organization dedicated to guiding young people towards purposeful lives through expanded learning programs. The organization serves over 30,000 youth annually across Los Angeles, San Bernardino, and Riverside counties. The ideal candidate is a data operations leader who can manage systems, people, and program impact, with a strong belief that good data leads to better outcomes for young people. They should possess technical fluency in data systems and leadership skills to build high-trust, accountable teams across different regions. The role involves unifying operations into a shared data model and ensuring data supports the organization's mission.

Requirements

  • 4+ years of progressive experience in data operations, data management, or program data roles, including at least 3 years in a supervisory capacity.
  • Demonstrated experience leading data operations across multiple regions, sites, or business units.
  • Strong working knowledge of expanded learning data systems (EZReports, Afterschool HQ, or comparable platforms) and district SIS platforms (Aeries, Synergy, Infinite Campus, or comparable).
  • Experience owning funder reporting for ASES, 21st CCLC/ASSETs, ELOP, foundation funders, or comparable government/grant-funded programs.
  • Working knowledge of FERPA and student data privacy requirements, including managing data under district data sharing agreements.
  • Demonstrated ability to translate strategic direction into operational workflows and to coach managers through complex implementation work.
  • Strong written and verbal communication skills, with experience presenting data and recommendations to executive and external stakeholders.
  • Proficiency in Excel and Microsoft 365 (Power BI familiarity strongly preferred).

Nice To Haves

  • Bachelor’s degree in a related field, or equivalent professional experience.
  • Direct experience with Los Angeles-area school district partnerships
  • Experience in a youth-serving nonprofit or expanded learning organization.
  • Experience leading system migrations or implementations.
  • Power BI development experience.
  • Bilingual (English/Spanish).

Responsibilities

  • Own the data operations strategy, standards, and roadmap across the Core and IE regions, ensuring both regions operate from one shared data model.
  • Define and maintain reporting definitions, the reporting calendar, quality-control expectations, and escalation pathways for the full data team.
  • Establish and govern data quality standards (completeness, timeliness, accuracy) and lead recurring quality reviews with the Managers and Analyst.
  • Partner with the Director of Operations and COO on the long-range data roadmap, including system selection, regional expansion readiness, and capacity planning.
  • Serve as the primary internal owner of data relationships with school district contacts across Core/IE district partners — including data sharing agreements, attendance system access, and reporting alignment.
  • Own the data side of funder reporting relationships for ASES, 21st CCLC/ASSETs, ELOP, and foundation funders, including translating requirements into team workflows and ensuring on-time, accurate submissions.
  • Coordinate with Compliance and Program leadership to ensure all funder and district reporting obligations are met without gaps or duplication.
  • Represent Woodcraft Rangers in technical conversations with district and funder data leads.
  • Directly supervise the Core (LA + SGV) Data Manager, IE Data Manager, and Data Analyst; set performance expectations, conduct regular 1:1s, and develop team capability.
  • Coach Managers on team leadership, escalation judgment, and cross-regional consistency.
  • Lead recruitment, onboarding, and ongoing development for data team roles.
  • Build a culture of high data quality, professional growth, and accountability across the team.
  • Partner closely with Program leadership as the primary internal customer for data, ensuring reporting definitions, dashboards, and quality follow-up support program decision-making.
  • Partner with Operations, Compliance, IT, and Finance leaders to align data systems and reporting with broader organizational needs.
  • Translate strategic direction from the Director of Operations and COO into clear, executable workflows for the data team.
  • Escalate to the Director of Operations on strategic decisions, cross-functional conflicts, scope changes, and capacity risks.
  • Oversee the consistent use and configuration of attendance, enrollment, and reporting systems including EZReports, Afterschool HQ, and district SIS platforms (Aeries, Synergy, Infinite Campus).
  • Lead system improvements, integrations, and migrations in partnership with IT.
  • Ensure all data handling complies with FERPA, district data sharing agreements, and applicable student data privacy laws.

Benefits

  • Competitive salary
  • Paid vacation & sick time
  • Lifecraft program – free college & career advancement for all staff
  • Upward mobility – promote-from-within culture
  • Health, dental & vision – comprehensive benefits coverage
  • 403(b) retirement plan
  • Pet insurance
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