Associate Director of Compliance and Systems - ARCHES

Mid-Willamette Valley Community Action Agency • Salem, OR

2d • Hybrid

About The Position

The Associate Director of Compliance and Systems provides broad operational and strategic leadership across the compliance, data systems, training, and program support functions within CRP/HYS/CARS. This position serves as a key deputy to the Compliance and Systems Program Director and is responsible for directly overseeing a team of managers spanning internal and external grants administration and compliance monitoring, data systems (HMIS, NeedNav, and other data), staff training and professional development, Health-Related Social Needs (HRSN) program services, and other administrative initiatives including Long-Term Rent Assistance (LTRA) administration and community engagement. The Associate Director will ensure that all programs under their purview maintain grant compliance, uphold data integrity, and operate in alignment with agency policies and funder expectations. This is a grant-funded position located at the ARCHES Project and is renewable based on the continuation of project funding.

Requirements

• A Bachelor's degree in Administration, Social Services, Public Administration, or a related field.
• Three or more years of experience in program management, compliance, or administration in a social service or community services setting.
• Four years of supervisory experience, including experience overseeing managers or multi-disciplinary teams.
• Driver qualifications are required for this position. Valid driver license, insured vehicle available for use on the job, and a satisfactory drive record for the previous three years are required.
• Basic Life Support/First Aid Certification is required within first 30 days of hire.
• Candidate must pass a comprehensive MWVCAA background screening prior to employment.
• Candidate must pass pre-employment and random drug/alcohol screenings.
• Intermediate to advanced proficiency in data systems and tracking software, including HMIS, case management systems, and grant management platforms.
• Strong analytical skills with the ability to review, validate, interpret, and reconcile data to ensure accuracy, integrity, and compliance with program, grant, and regulatory requirements.
• Knowledge of federal and state regulations, grant requirements, and agency policies related to data collection, reporting, monitoring, and compliance.
• Demonstrated proficiencies in Microsoft Office (including Outlook), videoconferencing platforms, and web-based tools.
• Ability to effectively lead, manage, and develop multi-disciplinary teams across diverse functional areas.
• Must possess excellent planning, organization, and time management skills with the ability to manage multiple priorities and complex projects simultaneously.
• Ability to work effectively with a team using direct communication, respect, creativity, and emotional intelligence.
• Experience in continuous quality improvement, program evaluation, and data-informed decision making.

Nice To Haves

• A preference will be given to those with experience managing programs serving vulnerable at-risk populations, including people experiencing homelessness or at-risk of homelessness.

Responsibilities

• Directly supervises a team of managers and program staff, overseeing hiring, onboarding, training, and performance management, while fostering a cohesive, collaborative, and accountable leadership culture.
• Provides strategic and operational oversight of assigned programs (e.g., HRSN, CHW, LTRA), ensuring effective implementation, alignment with organizational goals, and high-quality service delivery.
• Oversees grant administration across programs, including contract development and amendments, subrecipient onboarding and monitoring, compliance enforcement, and ensuring appropriate spend-down and adherence to funder requirements.
• Ensures accurate and timely reporting by overseeing data collection, validation, and submission processes, maintaining compliance with agency, regulatory, and funder expectations.
• Leads oversight of data systems (e.g., HMIS, NeedNav, and other platforms), ensuring effective utilization, system integrity, and support for data-driven decision-making across teams.
• Provides leadership and direction for training and staff development efforts, ensuring staff and partners are equipped to meet program requirements, maintain compliance, and grow professionally.
• Serves as a key member of the management team, supporting cross-functional collaboration, maintaining clear communication with staff and stakeholders, and acting as a decision-maker in the absence of the Compliance and Systems Director.
• Consistent punctuality and reliable attendance are essential requirements for this role.
• Ability to work effectively and maintain positive, professional relationships with team members and clients.

Benefits

• MWVCAA is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender expression, age, veterans, and people with disabilities or any other protected category. We welcome all people to join us in achieving our Mission. If you require any assistance in the application process, or reasonable accommodations to perform the essential duties of the position, please notify a member of our team at [phone] .

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level