Associate Director of Advancement Operations and Analytics

University of Tennessee • Memphis, AL

11h

About The Position

The University of Tennessee Foundation, Inc. invites applications and nominations for an Associate Director of Advancement Operations and Analytics in the UT Health Sciences Office of Advancement. Reporting to the Executive Director of Donor Relations, this position provides leadership in advancement analytics, reporting, data integrity, and fund management processes.

The Associate Director develops and maintains reporting solutions, conducts independent analyses, identifies trends, and delivers actionable insights and strategic recommendations to support fundraising performance, alumni engagement, and responsible fund utilization. The position also serves as the local subject matter expert on ACE and works with stakeholders and UTFI database administration and Business Intelligence teams to strengthen reporting and data capabilities.

Requirements

• Bachelor’s degree.
• At least 4 years of professional experience in data analysis, business intelligence, reporting, institutional research, advancement services, fund accounting, fundraising analytics, marketing analytics, or a related area.
• Experience working with databases, CRM systems, business intelligence tools, or other systems containing complex constituent or organizational data.
• Proficiency in MS Office, Adobe, and data visualization tools.
• Ability to manage multiple assignments, prioritize tasks, solve problems, meet deadlines, and follow through with minimal direction.
• Ability to identify trends, patterns, risks, and opportunities in large datasets and communicate findings effectively.
• Candidates holding a graduate degree must have at least 2 years of experience.

Nice To Haves

• Master’s degree.
• At least 7 years of professional experience in data analysis, business intelligence, reporting, institutional research, advancement services, fund accounting, fundraising analytics, marketing analytics, or a related area.
• Experience in higher education advancement, institutional research, nonprofit fundraising, marketing analytics, or a similar data-intensive environment.
• Experience with fundraising or Advancement CRM systems, including Salesforce, Blackbaud CRM, or comparable platforms.

Responsibilities

• Design, build, and maintain recurring and ad hoc reports, dashboards, and scorecards for Advancement leadership, fundraising teams, and alumni engagement initiatives.
• Establish standardized reporting processes, documentation, and data quality practices to improve consistency, accuracy, and accessibility.
• Monitor data integrity, identify discrepancies, and coordinate resolutions with stakeholders and UTFI database administration and Business Intelligence teams.
• Serve as the local subject matter expert on ACE and lead projects to improve reporting, automate workflows, and strengthen data capabilities.
• Analyze and interpret fundraising and alumni engagement data to identify trends, opportunities, and risks.
• Develop actionable recommendations for donor cultivation, stewardship, annual giving, corporate and foundation relations, and alumni engagement strategies.
• Evaluate performance measures and identify ways to improve effectiveness, constituent participation, and long-term engagement.
• Prepare executive summaries and presentations that clearly communicate trends, variances, and risks to Advancement and university leadership.
• Conduct regular reviews and audits of UT Health Sciences gift accounts to monitor activity, balances, utilization, and compliance with fund restrictions.
• Develop and implement processes to identify and communicate new, inactive, underutilized, aged, or expiring funds to college and unit managers.
• Serve as the primary contact for business managers on questions about fund balances, utilization, and reinvestment.
• Recommend process improvements that strengthen fund monitoring and promote responsible use of philanthropic resources.

Benefits

• Paid leave, including up to 24 days of vacation and 12 days of sick leave annually, plus 14 paid holidays and administrative closing days.
• Flexible work arrangements, with a hybrid schedule offered to most team members.
• Education benefits for employees and their dependents at UT System campuses.
• Retirement and deferred compensation plans, including 401(k) and 403(b).
• Comprehensive medical, dental, and vision insurance plans.
• Employee discounts on attractions, services, and goods.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager