Associate Director of Admissions - School of Law

University of Miami•Coral Gables, FL
•Onsite

About The Position

The Associate Director of Admissions plays a supporting role in the design, implementation, and execution of a comprehensive admission and recruitment strategic plan that meets the University’s targeted enrollment goals. This position requires customer relationship management software expertise; excellent analytical and interpersonal skills; ability to use sound judgment, tact, and diplomacy in a professional setting; willingness to travel domestically; and the ability to use data to support the planning of outreach activities and events. The Associate Director of Admissions supports the day-to-day admissions process for all law programs, contributes to admissions workflows, and ensures timely decisions. This role also involves communicating with applicants regarding outstanding requirements, facilitating the timely submission of documents, and assisting in the preliminary review of incoming applications. Additionally, the position manages Miami Law’s admissions and scholarship interview program, supports admitted student onboarding, and monitors the completion of pre-Orientation requirements. The Associate Director develops and maintains admissions content resources, training materials, and recruitment reference guides, and compiles, assesses, and interprets applicant data, event outcomes, recruitment trends, and market area trends. A high level of expertise in Unite, CaneLink, and campus data systems is maintained, ensuring data integrity and reporting accuracy, and collaborating with technology and operations teams to improve efficiency. The role also supports the development and implementation of mass communications and marketing strategies, drafting and editing email campaigns, coordinating communication timelines and messaging, and tracking communication performance and engagement metrics. The admissions webpages are monitored and updated as needed. The Associate Director addresses questions and responds to inquiries from prospective students and applicants through various mediums, provides individual counseling on the application process, financial aid, and scholarships, and seeks opportunities to engage with prospective students and pre-law advisors by participating in local, state, and national school events, law fairs, and community organizations. Coordination of logistical and operational activities for on-campus and off-campus events is also a key responsibility. The position adheres to University and unit-level policies and procedures, safeguards University assets, and assists with special projects as assigned. This position does not have any supervisory functions.

Requirements

  • Bachelor’s degree required
  • Five (5) years of experience in admissions, student enrollment or a related field.
  • Unite law school customer relationship management system expertise required.
  • Ability and willingness to travel heavily during peak recruitment season and to incur travel expenses for reimbursement.
  • Ability and willingness to work on evenings and weekends as needed.
  • Ability to exercise sound judgment, discretion, tact, and diplomacy in highly confidential and professional setting.
  • Ability to identify and use data to make decisions about recruiting initiatives.
  • Ability to work both independently and as part of a team in office characterized by high volume of applications, visitors, and emails.
  • Ability to work effectively under deadlines and high expectations of productivity.
  • Demonstrated skill in representing Miami Law to prospective students, prelaw advisors, and parents.
  • Demonstrated success in event planning and programming.
  • Excellent computer skills and comfort level with technology and software.
  • Excellent oral and written communication, presentation, and interpersonal skills.
  • Exceptional dedication to customer service.
  • Exercise of sound judgment in evaluating applications for admission.
  • Knowledge of best practices in law school admissions.
  • Knowledge of business and management principles.
  • Strong attention to detail, leadership skills, and team building skills.
  • Strong proficiency with Unite required.
  • Must be willing to learn new software as required.
  • Strong work ethic and interest in improving performance.

Nice To Haves

  • JD or master’s degree preferred.
  • Experience in a similar academic setting or marketing experience preferred.

Responsibilities

  • Leads a team of admission professionals in developing recruitment strategies and planning.
  • Creates a calendar of events in support of the recruitment strategy, including, but not limited to, information sessions, school visits, interviews, and webinars.
  • Assesses strategy effectiveness to determine impact on enrollment and makes recommendations for improvement.
  • Oversees a team of admission professionals in charge of executing admission and recruitment related programs.
  • Assists with planning and coordinating all campus visit programs including daily information sessions, campus tours, open houses, and additional special events.
  • Organizes and leads counseling sessions and workshops on the application and admissions process.
  • Plays a lead role in managing the travel recruiting budget that will be necessary to implement targeted enrollment strategies.
  • Analyzes enrollment reports from a variety of sources and makes recommendations.
  • Conducts training sessions for department staff to assist in developing and accessing recruitment and marketing efforts.
  • Performs employee evaluations of direct reports as well as salary recommendations.
  • Assists in developing and updating University of Miami admissions publications.
  • Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
  • Ensures employees are trained on controls within the function and on University policy and procedures.
  • Supports the day-to-day admissions process for all law programs.
  • Contributes to the admissions workflows and ensures timely decisions.
  • Communicates with applicants regarding outstanding requirements and facilitates the timely submission of required documents.
  • Assists in the preliminary review process of incoming applications.
  • Manages Miami Law’s admissions and scholarship interview program.
  • Supports admitted student onboarding and monitors completion of pre-Orientation requirements.
  • Develops and maintains admissions content resources, training materials, and recruitment reference guides.
  • Compiles, assesses, and interprets applicant data, event outcomes, recruitment trends, and market area trends, and reports findings as needed.
  • Maintains a high level of expertise in the use of Unite, CaneLink, and campus data systems.
  • Ensures data integrity and reporting accuracy and collaborates with technology and operations teams to improve efficiency.
  • Supports the development and implementation of the Office of Admissions’ mass communications and marketing strategies.
  • Drafts, reviews, and edits admissions-related email campaigns.
  • Coordinates communication timelines and messaging to support recruitment, admissions, scholarship, and enrollment initiatives.
  • Tracks communication performance and engagement metrics and makes recommendations for improvement.
  • Monitors the admissions webpages and makes updates as needed.
  • Addresses questions and responds to inquiries from prospective students and applicants through various mediums.
  • Provides individual counseling to prospective students and applicants regarding all aspects of the law school application process, including admissions, financial aid, and scholarship processes.
  • Seeks out opportunities to engage and meet prospective students and pre-law advisors by participating in local, state, and national school events, law fairs, and community organizations.
  • Coordinates logistical and operational activities for on-campus events and off-campus events such as open houses, admitted student events, campus visits, law fairs, and other recruitment initiatives.
  • Adheres to University and unit-level policies and procedures and safeguards University assets.
  • Assists with special projects and other duties as assigned by the Associate Dean of Enrollment Management and Director of Admissions.
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