Associate Director of Accounts Payable
About The Position
The Associate Director of Accounts Payable provides enterprise leadership for the AP shared services function across Prime Healthcare’s hospital entities. The role applies subject matter expertise to implement and optimize systems and processes that improve operational efficiency and business outcomes. It oversees invoice ingestion and processing, procure-to-pay workflows, vendor management, and disbursements, while ensuring standardized processes, compliance, and effective financial stewardship. The position delivers customer service to internal and external stakeholders throughout the system and ensures adherence to vendor, procurement, and payment policies and procedures. It champions automation and process improvement, strengthens controls, and enhances day-to-day AP operations, including invoice visibility, payment accuracy and timeliness, customer service, productivity KPI monitoring, SLA performance, and cost efficiency. The Associate Director also oversees payment issue resolution, exception management, and team development to reduce manual work and errors and improve financial visibility. The role partners with executive leadership, supply chain, finance, PrimEra, and IT to align AP practices with organizational objectives, regulatory requirements, and enterprise-wide standardization initiatives.
Requirements
- Bachelor’s degree in finance or accounting, or equivalent AP-specific experience.
- More than 7 years of demonstrated AP subject matter expertise in procure-to-pay roles.
- More than 5 years of progressive AP leadership and operations experience.
- Experience with ERP systems such as Lawson or Oracle and AP automation tools such as Brainware, On-Base, ImageNow, Concur, GHX, or Kofax.
- Expertise leading organization-wide Accounts Payable operations in a large, complex enterprise, including process evaluation, bottleneck identification, and process improvement.
- Strategic planning, functional, and leadership skills to develop and execute a three-year plan and motivate team members toward milestones.
- Demonstrated success leading AP automation projects, including vendor and technology evaluation, system selection, implementation, and optimization.
- Experience leading implementation and integration of AP automation software.
- Leadership, communication, and coaching skills, including the ability to define and ensure appropriate training for AP staff.
- Strong change management and implementation skills.
- Experience working across functions and business segments for a large company with overseas support.
- Ability to analyze and improve complex processes using data-driven insights.
- Experience presenting to executives and addressing concerns about hurdles in changing processes.
Nice To Haves
- Prior experience in a health system, integrated delivery network (IDN), or multi-entity healthcare organization.
- Relevant professional certifications and acknowledgements.
Responsibilities
- Lead the enterprise AP shared services function across hospital entities.
- Oversee invoice ingestion and processing, procure-to-pay workflows, vendor management, and disbursements.
- Ensure standardized processes, compliance, financial stewardship, and adherence to vendor, procurement, and payment policies and procedures.
- Deliver customer service to internal and external stakeholders across the system.
- Champion and implement automation and process improvements; strengthen controls and improve AP operations.
- Improve invoice visibility, payment accuracy and timeliness, customer service, productivity KPI monitoring, SLA performance, and cost efficiency.
- Oversee payment issue resolution and exception management.
- Lead team development initiatives to reduce manual effort and errors and enhance financial visibility.
- Partner with executive leadership, supply chain, finance, PrimEra, and IT to align AP practices with organizational objectives, regulatory requirements, and enterprise-wide standardization initiatives.
- Develop and execute a three-year plan for continuous innovation and defined team milestones.
- Lead AP automation projects, including vendor and technology evaluation, system selection, implementation, integration, and optimization.
- Train and coach AP staff on software tools, policies, and processes.
- Evaluate AP processes, identify bottlenecks, and implement improvements.
- Analyze complex processes using data-driven insights and present to executives, addressing concerns about process changes.
Benefits
- Paid time off
- 401K retirement plan
- Medical coverage
- Dental coverage
- Vision coverage
- Tuition reimbursement
- Voluntary benefit options
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What This Job Offers
Job Type
Full-time
Career Level
Director
