About The Position

Scientific and Clinical Experts (SEs/CEs) are individuals who are noted for their expertise in a therapeutic area and as a result have special needs for in-depth and cutting-edge information, because they treat patients, design and implement novel research, and educate colleagues and students. The Medical Science Liaison (MSL) program is specifically designed to meet these needs through a field-based group of medical professionals with deep content knowledge about specific disease states, Lilly and competitive compounds and the landscape within the therapeutic areas they represent. MSLs recognize and communicate feedback and insights of strategic importance from their interactions with SEs and CEs, to better inform Lilly’s strategic direction for research and commercialization. By facilitating scientific exchange between industry and the scientific community, MSLs have the opportunity to shape the future of healthcare by providing needed information that addresses important clinical and scientific questions.

Requirements

  • Advanced degree in health sciences (e.g., PharmD, MD, PhD in a medically related field) required with 2-3 years of relevant clinical or therapeutic area experience desired.
  • OR Masters or bachelor's level degree in health sciences (e.g. BSN, RPh, PA, NP) considered if 5 or more years clinical, research or industry experience in relevant therapeutic area is present.
  • Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization and/or visas for this role.
  • Valid U.S. driver’s license and acceptable driving record.

Nice To Haves

  • Gastroenterology therapeutic area experience is strongly preferred.
  • Field based position requires ability to travel up to 80% and work up to 4 to 6 weekends a year.
  • Applicants should live in close proximity to a transport hub (airport/train station).
  • Intellectual curiosity about the field of science/medicine for which they are responsible.
  • Learning agility to comprehend and effectively communicate large amounts of complex scientific content in a clear and concise fashion.
  • Self-directed and able to work alone in the field effectively managing multiple priorities and projects.
  • Advanced presentation and computer skills with expertise in literature identification.
  • Effective strategic and critical thinking in order to analyze, assess and evaluate information and interpret impact or relevance to future states.
  • Excellent verbal and written communication skills.
  • Ability to use field-based electronic or other communication tools for all aspects of job is critical.
  • Resiliency in managing complex challenges.
  • Strong teamwork and interpersonal skills, including high emotional intelligence and the ability to engage in professional relationship building and networking.
  • Experience in servicing customer needs for complex information.
  • Significant experience in professional networking with mutually beneficial outcomes.
  • Experience in field-based working environment highly valued.
  • Familiarity with health systems, academic communities, medical research, and medical education process highly valued.

Responsibilities

  • Engage in continuous learning to maintain the highest level of technical expertise within the therapeutic area they represent.
  • Respond to diverse medical information needs based on customer requests, establishing themselves as a reliable, trusted resource of unbiased, accurate, up-to-date, medical and scientific information.
  • Spend the majority of their time on customer-facing activities, utilizing emotional intelligence, strategic thinking, and a deep understanding of their customers.
  • Act as a primary interface between Lilly medical and SEs/CEs to deliver a positive customer experience and enhance customer engagement.
  • Connect SEs/CEs with other Lilly resources or internal business partners as appropriate and facilitate collaborative research and external opportunities.
  • Demonstrate strategic analysis, planning, and prioritization to maximize efficiency.
  • Implement and evaluate a strategic territory plan prioritizing core MSL activities and take personal accountability for results.
  • Ensure compliant partnerships across all Lilly field roles, sharing customers to create an appropriately coordinated experience.
  • Utilize territory analytics for customer identification and routing prioritization.
  • Synthesize and communicate actionable customer/clinical insights to internal Lilly medical and cross-functional teams.
  • Use good judgment in decision-making and escalate issues as appropriate.
  • Cultivate internal networks and collaborate effectively across functions, including working closely with other field-based colleagues.
  • Embrace change, exercise strategic agility with evolving business needs, and utilize innovative resources.
  • Demonstrate the Team Lilly Behaviors (Include, Innovate, Accelerate, and Deliver) at all times.
  • Contribute to team goals and be an effective teammate.
  • Execute the role in a compliant manner, adhering to all governing internal and external requirements, procedures, and laws, always demonstrating good judgment.

Benefits

  • company bonus (depending, in part, on company and individual performance)
  • company-sponsored 401(k)
  • pension
  • vacation benefits
  • medical, dental, vision and prescription drug benefits
  • flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts)
  • life insurance and death benefits
  • certain time off and leave of absence benefits
  • well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities)
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