Associate Director, Marketing Program Management

Brown University•Glenwood, AL

2d•Hybrid

About The Position

Brown University’s School of Professional Studies (SPS) brings a Brown education to new audiences of learners: those focused on the development of skills and a breadth of knowledge necessary for professional success and leadership. We leverage Brown’s intellectual centers of excellence, rigorous teaching, and developmental approach to learning in a range of programs, including serving students outside of traditional degree programs. We partner with Brown departments, centers, institutes, and schools to develop degree and non-degree programs, and to support the recruitment, retention, and placement success of master’s students, including traditional, non-traditional, and professional students. The School of Professional Studies (SPS) at Brown University seeks an Associate Director, Marketing Program Management to provide operational leadership for the planning, prioritization and execution of the School's marketing initiatives. Reporting to the Director of Marketing and Communications, this role serves as the primary relationship manager between SPS Marketing and Communications and academic and administrative partners across the university. The position leads project planning, prioritization and cross-functional coordination for a complex portfolio of marketing initiatives, supporting over 40 master’s, professional and executive education programs. Working collaboratively across departments, the Associate Director advises stakeholders on project scope, timelines and resource planning while developing scalable operational processes, identifying workflow bottlenecks and leading continuous improvement initiatives that strengthen departmental effectiveness. As the team evolves, this role may also provide day-to-day oversight, coaching and performance management for one to two direct reports.

Requirements

Bachelor’s degree in marketing, communications, business, project management or related field, or equivalent combination of education and experience
Minimum 5-7 years of experience in project management, account management, client services or marketing operations
Excellent written and verbal communication and interpersonal skills, including experience preparing reports and presenting
Demonstrated ability to build collaborative relationships and advise stakeholders in a complex organizational environment.
Experience utilizing project management systems such as ClickUp, Asana, Monday.com, or similar platforms
Strong organizational, analytical and problem-solving skills with the ability to develop operational improvements.
Ability to prioritize competing initiatives, resources and adapt to changing priorities
Experience synthesizing data and project information into reports and recommendations that support leadership decision-making.

Nice To Haves

Experience working at a marketing agency, client services or project management environment strongly preferred
Experience in higher education marketing, communications or creative operations
Familiarity with marketing and creative production workflows
1-2 years of supervisory experience preferred
Experience coordinating integrated marketing initiatives across multiple channels
Familiarity with accessibility considerations for digital content and communications

Responsibilities

Provide operational leadership for the planning, prioritization and execution of the School's marketing initiatives.
Serve as the primary relationship manager between SPS Marketing and Communications and academic and administrative partners across the university.
Lead project planning, prioritization and cross-functional coordination for a complex portfolio of marketing initiatives, supporting over 40 master’s, professional and executive education programs.
Advise stakeholders on project scope, timelines and resource planning.
Develop scalable operational processes.
Identify workflow bottlenecks and lead continuous improvement initiatives that strengthen departmental effectiveness.
Provide day-to-day oversight, coaching and performance management for one to two direct reports (as the team evolves).