Associate Director, Market Access Learning, US Commercialization Learning

Bristol Myers Squibb•Malibu, SC

1d•Remote

About The Position

The US Commercialization Learning organization is seeking a strategic learning leader to advance the capabilities of Market Access field teams. This role is accountable for shaping learning strategy, defining capability frameworks, and developing pathways that enable sustained field effectiveness. The Associate Director ensures learning efforts are grounded in sound learning design, aligned to enterprise standards, and responsive to evolving business and therapeutic priorities. This is a remote position with primary responsibility for aligning Market Access learning strategy to BMS organizational goals, leadership expectations, and business objectives. The Associate Director will partner closely with MAx Field Operations & Training, WW Commercialization Learning colleagues, Access Strategy, TA leaders, and other cross-functional stakeholders as needed. Collaboration with vendors and external partners is essential to maximizing impact across the learning ecosystem.

Requirements

BA/BS degree required
Minimum of 2 years’ experience in learning strategy, capability development, or commercial/field training roles
Deep knowledge of the market access and payer landscape, including field-facing roles and responsibilities
Demonstrated ability to influence without authority and operate effectively in a complex, cross-matrix environment
Experience partnering with cross-functional stakeholders to drive capability outcomes
Excellent presentation, facilitation, and communication skills
Proficiency in Microsoft Office (PowerPoint, Excel, Word), AI (MS Co-Pilot/Chat GPT), and enterprise learning platforms

Nice To Haves

Master’s Degree or MBA preferred
Experience designing learning architectures and role-based capability frameworks preferred
Significant and recent market access and field or account management experience (>7 years) highly preferred
Strong understanding of adult learning principles, instructional design, and learning evaluation methodologies
Proven success managing external vendors and learning partners

Responsibilities

Own the end-to-end learning strategy for Market Access field roles, defining capability priorities and development pathways
Identify capability gaps across Market Access teams (e.g., ARMs, AEs, HEOR) and translate those gaps into prioritized learning strategies and roadmaps
Design and establish onboarding curriculums for prioritized Market Access roles
Establish learning design principles, standards, and quality expectations to guide Market Access training development
Provide strategic direction and learning design guidance to MAx and PASS Field Trainers to ensure programs are instructionally sound, sequenced, scalable, and compliant
Maintain oversight of the training content lifecycle to ensure materials remain current, compliant, and fit for purpose
Serve as a strategic partner to Field Training leads in translating complex capability needs into effective learning experiences
Provide learning leadership for launches by defining Market Access capability requirements and learning approaches in advance of execution
Ensure Market Access learning is integrated into enterprise learning platforms and aligned to enterprise capability frameworks
Define and assess learning effectiveness, using outcomes and field insights to drive continuous improvement
Provide strategic oversight of vendors and external partners supporting Market Access learning

Benefits

Medical, pharmacy, dental, and vision care
BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP)
401(k) plan
short- and long-term disability
life insurance
accident insurance
supplemental health insurance
business travel protection
personal liability protection
identity theft benefit
legal support
survivor support
flexible time off (unlimited, with manager approval)
11 paid national holidays
160 hours annual paid vacation for new hires with manager approval
3 optional holidays
unlimited paid sick time
up to 2 paid volunteer days per year
summer hours flexibility
leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs
annual Global Shutdown between Christmas and New Years Day