Associate Director, Maintenance and Reliability Engineering
About The Position
As the Associate Director, Reliability (MRE), you will oversee the team of reliability engineers, the reliability planner/scheduler, CMMS systems, Quality Engineering, and industrial SMEs in refrigeration, kitchen equipment, and other critical utilities. You'll also take direct ownership of all life-cycle maintenance projects across US sites — including utility expansion/modification, new equipment installation (in coordination with engineering), and refrigeration system projects. You'll lead hands-on, engaging, motivating, and coaching your team members directly. Partnering with M&RE senior leadership, you'll define, develop, and deliver the facilities maintenance roadmap and set the standard for operational efficiency at your fulfillment center.
Requirements
- 10+ years' experience managing facilities maintenance/operations and reliability within the Food/Beverage/Perishables/Distribution industry
- Interested in spending most of your time on the shop floor, working directly with all levels of staff
- High level of integrity and ethics with excellent follow-through
- Excitement for working in a start-up environment with high ambiguity and change
- Effective communication skills across employees, direct reports, cross-functional teams, and senior leadership
- Well-versed in OSHA regulations and compliance
- Exposure to mechanical, electrical, automation, and refrigeration systems
- Ability to read and interpret blueprints, manuals, and schematics
- Comfortable working in cold environments (some areas as low as 0°F)
- Flexibility to work weekends, holidays, and/or nights
Nice To Haves
- Bachelor's degree is preferred, in Mechanical, Electrical, or another related engineering field
- OSHA certification a plus
Responsibilities
- Oversee MRE-related projects, including facilities maintenance across electrical, refrigeration, building, and grounds
- Implement Reliability-Centered Maintenance (RCM), root cause analysis (RCA), and failure mode and effects analysis (FMEA) to reduce downtime.
- Motivate, engage, coach, and inspire a team of specialists — building a positive team dynamic that encourages feedback and drives change from within
- Manage outside vendors and facilitate planned and unplanned Life cycle repairs/replacements
- Ensure maintenance regulations are followed
- Maintain a current list of contractors to ensure emergency repairs are handled promptly
- Identify problems and brainstorm improvement ideas for the fulfillment center/s
Benefits
- Competitive hourly rate
- 401K company match that vests immediately upon participation
- Team bonus opportunities
- Generous PTO and flexible attendance policy
- Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
- Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
- Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
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What This Job Offers
Job Type
Full-time
Career Level
Director
