Associate Director - Integrated Business Management

Canadian Blood Services • Ottawa, ON

5d • CA$132,300 - CA$155,600 • Hybrid

About The Position

Canadian Blood Services is looking for a temporary full-time Associate Director - Integrated Business Management to join our Supply Chain division. The Integrated Business Management function is responsible for strengthening Integrated Business Planning (IBP) capabilities across Canadian Blood Services, ensuring strategic priorities, operational plans, financial objectives, and organizational resources are aligned through an integrated planning and decision-making framework. Reporting to the Director, Supply Chain Technology and Enablement, you will serve as the Supply Chain process owner for Integrated Business Planning, leading efforts to strengthen planning capabilities, governance, performance management, and decision-making processes across the organization. In this role, you will strengthen planning processes, governance, performance management, and decision-making frameworks to ensure alignment between strategic priorities, operational plans, financial objectives, and organizational resources. Working cross-functionally with Supply Chain, Finance, Donor Experience, Corporate Relations & Collections, Medical Affairs & Innovation, Manufacturing, Digital Solutions & Technology, and Strategy, you will facilitate and continuously improve planning forums and governance processes while establishing new planning and alignment processes that will be foundational to the organization's planning maturity. Success in this role requires strong leadership through influence, facilitation, and collaboration, partnering with stakeholders across the organization to drive integrated decision-making and organizational alignment. This position currently has no direct reports, though the structure may evolve as the function matures.

Requirements

• Bachelor’s degree in Supply Chain Management, Business Administration, Engineering, Operations Management, Finance, Healthcare Administration, Information Systems, or a related field.
• 5–10 years of progressive experience in Integrated Business Planning (IBP), supply chain planning, operations, strategy, finance, business transformation, or related disciplines.
• Proven experience implementing and enhancing IBP, S&OP, or cross-functional planning frameworks within complex organizations.
• Strong business acumen and analytical capabilities, with the ability to translate strategic priorities into operational plans, KPIs, and actionable insights.
• Demonstrated success leading business process improvement, operating model design, and transformation initiatives.
• Strong leadership, stakeholder management, and change management skills, including facilitation, influencing, negotiation, capability development, and continuous improvement.
• Excellent communication, planning, organizational, and interpersonal skills, with the ability to collaborate effectively across functions.

Nice To Haves

• MBA or relevant professional certifications (APICS/ASCM, Oliver Wight) are considered assets.
• Experience with planning technologies and analytics tools such as SAP IBP, SAP S/4HANA, scenario modeling, advanced analytics, or other decision-support platforms is an asset.
• Experience in healthcare, manufacturing, supply chain, biologics, or other regulated environments is an asset.

Responsibilities

• Establish and strengthen planning frameworks, governance, and operating rhythms that improve alignment across the organization.
• Bring together stakeholders from multiple functions to facilitate planning discussions, resolve competing priorities, and support balanced decision-making.
• Connect strategic, operational, and financial planning activities, helping leaders understand implications, identify risks and opportunities, and make informed business decisions.
• Monitor performance, identify root causes of planning challenges, and provide actionable recommendations that improve results.
• Guide planning forums and escalation processes, ensuring decisions are aligned, transparent, and supported by relevant information.
• Support modernization initiatives and continuous improvement efforts that enhance forecasting, visibility, and decision quality.

Benefits

• Competitive base salary range.
• Annual Performance Award up to 10%.
• Payment in lieu for vacation and benefits
• Defined benefits pension plan.
• Employee discounts, wellness programs and professional advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level