Associate Director, Instock Management

Chewy • Boston, MA

10d • Onsite

About The Position

Our Opportunity We are seeking a highly motivated and goal-oriented Associate Director, Instock Management to join our growing organization in Plantation, Florida. In this role, you will lead a high-performing team responsible for driving end-to-end inventory management, operational excellence, and strategic supply chain initiatives. You will oversee critical functions such as inventory performance, supply planning, manufacturing coordination, vendor performance, and cross-functional alignment across multiple internal and external partners. This is a unique opportunity to build and scale best-in-class supply chain capabilities in a fast-paced environment. If you thrive in ambiguity, enjoy solving complex operational challenges, and are passionate about developing high-performing teams, we want to hear from you.

Requirements

• BS/BA in Supply Chain, Business, or a related field; MBA preferred.
• 5–10+ years of supply chain, planning, or inventory management experience, with current or recent responsibility for people leadership (3+ direct reports).
• Exceptional verbal and written communication skills.
• Strong analytical mindset with experience building models and using data to inform decisions.
• Demonstrated ability to influence cross-functional teams and drive strategic initiatives.
• Proven success in developing teams, solving complex problems, and delivering measurable results.
• Strong understanding of forecasting, purchasing, manufacturing, and inventory management systems.
• Experience in developing scalable processes in high-growth or complex environments.
• Advanced proficiency with MS Excel; SQL and Tableau preferred.
• Ability to think creatively, challenge conventions, and build innovative supply chain solutions.
• Experience in supply planning, demand planning, or end-to-end inventory management required.
• Experience with private label, imports, or direct manufacturing partnerships is a plus.
• Advanced technical abilities (SQL, Python, statistical analysis) are a bonus.

Nice To Haves

• MBA preferred.
• SQL and Tableau preferred.
• Experience with private label, imports, or direct manufacturing partnerships is a plus.
• Advanced technical abilities (SQL, Python, statistical analysis) are a bonus.

Responsibilities

• Lead all aspects of supply planning and inventory management, including long-term and short-term strategy development.
• Manage a team of supply chain professionals, including hiring, coaching, and organizational development.
• Oversee inventory availability, forecasting alignment, and inventory health metrics, ensuring high service levels while balancing cost and efficiency.
• Drive end-to-end supply chain execution, from manufacturing or supplier production through inbound flows into the network.
• Partner with cross-functional stakeholders to identify and execute opportunities that enhance overall supply chain performance.
• Collaborate with planning, forecasting, operations, finance, vendor management, and other key partners to develop and optimize processes.
• Define and improve SLAs, analytical models, and performance frameworks to guide inventory decisions and improve customer experience.
• Support logistics and transportation strategy to enhance speed, quality, and cost efficiency.
• Lead initiatives focused on system enhancements, automation, scalability, and continuous improvement.
• Develop and communicate project plans, aligning teams on business goals and execution milestones.
• Engage external partners and suppliers to establish both short- and long-term production strategies aligned with business needs.

Benefits

• 401k
• new hire and annual equity grant
• annual bonus (for C08+ positions)
• medical/Rx insurance
• vision insurance
• dental insurance
• life insurance
• disability insurance
• hospital indemnity insurance
• critical illness insurance
• accident insurance
• parental leave
• family services benefits
• backup dependent care
• flexible spending accounts
• telemedicine
• pet adoption reimbursement
• employee assistance program
• discounts (10% off pet insurance, 20% off at Chewy.com)
• unlimited PTO (subject to manager approval)
• six paid holidays per year
• paid sick and family leave (in compliance with applicable state and local regulations)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager