Associate Director-In Home Sales

AT&T•Seattle, WA

23d

About The Position

Lead a team a make an impact at the center of where it all happens – our customers’ homes. As an Associate Director In Home Sales, you’ll oversee a team of sales and support staff as they work to introduce residential customers to our award-winning TV service and technology in collaboration with our service installers. Your knowledge of our wide range of technology and services will ensure they provide customized solutions that create an elevated customer experience. What’s it takes to ensure your team delivers the ultimate white glove experience? Excellent communication, strategic thinking, and leadership abilities to match! You’ll take on a variety of responsibilities – from hiring and training to career development and strategic planning. You’ll also oversee the inventory and compliance of your team and take on fleet management responsibilities. Most importantly, you’ll be tasked with ensuring your team develops and attains sales and service objectives within an assigned geographic territory. You’ll ensure that each member of your team is equipped to provide customers with hands-on demos that generate new sales – effectively and independently managing their own appointments to meet sales and service objectives.

Requirements

3-5 years of customer facing/sales experience
3-5 years of management experience, preferred.

Nice To Haves

A bachelor’s degree, preferred.

Responsibilities

Oversee a team of sales and support staff
Introduce residential customers to our award-winning TV service and technology
Provide customized solutions that create an elevated customer experience
Hiring
Training
Career development
Strategic planning
Oversee the inventory and compliance of your team
Fleet management responsibilities
Ensure your team develops and attains sales and service objectives within an assigned geographic territory
Provide customers with hands-on demos that generate new sales
Effectively and independently managing their own appointments to meet sales and service objectives

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone