Associate Director, Heme Global Business Systems

Vertex Pharmaceuticals•Boston, MA

12d•Hybrid

About The Position

At Vertex, we are relentless in our pursuit of transformative medicines to improve the lives of people with serious diseases. Building on a strong foundation of advancing therapies for cystic fibrosis, Vertex continues to expand its leadership across multiple disease areas, including cell and gene therapies, with the goal of delivering meaningful impact for patients worldwide. Our Global Heme Cell and Gene Therapy (CGT) Operations team is at the forefront of innovation, commercial strategy, and operational excellence, driving the evolution of the global, cross-functional, "vein to vein” business process for CASGEVY, the only CRISPR-based autologous gene therapy approved for people living with Sickle Cell Disease and Transfusion dependent beta thalassemia. We are seeking an Associate Director, Heme CGT Business Systems to lead global system strategy for CASGEVY. This critical role will be responsible for owning the strategy, roadmap and execution of the order management system and key commercial tools and processes, essential to delivering a vein-to-vein, autologous product. As CASGEVY continues to scale across 9+ markets globally, the successful candidate will bring a strategic, analytical, and collaborative mindset, provide cross-functional leadership and drive alignment among international and US Heme Business Units, Manufacturing, Quality, and Technology teams involved in CASGEVY delivery.

Requirements

Bachelor's degree in relevant discipline
Typically requires 8 years of work experience leading the delivery of customer facing digital programs to promote products and services to external customers, or the equivalent combination of education and experience
Demonstrated success working in cross-functional, matrixed organizations with multiple stakeholders
Strong ability to simplify high-level concepts into actionable insights and advise on digital maturity, digital transformation and system integrations to the site leadership team
Analytical problem-solving and strategic planning abilities

Nice To Haves

Experience in GxP regulated systems and related documentation, and GxP process and change management is highly preferred

Responsibilities

Own the product vision, roadmap, and prioritization for commercial capabilities supporting the Heme Franchise
Partner with IT and regional stakeholders to translate business priorities into scalable tools, processes, and product enhancements
Drive cross-functional alignment across global commercial teams, external manufacturing, quality, and other enabling functions to support business objectives, governance, and effective decision-making
Work closely with Quality to ensure appropriate GxP processes, controls, and requirements are understood and adhered to across relevant systems, tools, and processes
Lead change management efforts to support successful implementation, stakeholder engagement, and adoption of commercial capabilities across the organization
Drive continuous improvement and ongoing optimization of commercial capabilities to enhance planning, execution, and operational effectiveness