Associate Director, Health Technology Consulting, Revenue Cycle Technology
About The Position
Guidehouse’s Health Technology Consulting (HTC) practice is looking for an Associate Director to lead revenue cycle technology engagements across our Commercial Health client portfolio. This person will serve as a senior advisor to health system executives, guiding clients through the full lifecycle of revenue cycle technology work: strategy, platform assessment, implementation oversight, and post-live optimization. The revenue cycle technology market is saturated with generalists. Our clients need someone who has been inside these platforms, who understands what the configuration decisions actually mean for billing operations, and who can speak honestly about where the technology falls short and what to do about it. This is a client-facing leadership role. The Associate Director will own executive relationships, lead engagement teams, contribute to business development, and bring deep technical credibility to every conversation. We expect this person to have the most Epic revenue cycle knowledge in the room most of the time. Oracle Health, Meditech Expanse, and athenahealth are relevant secondary platforms, and experience across any of them strengthens a candidacy.
Requirements
- Eight to twelve years of combined experience in health IT consulting, EHR implementation, or revenue cycle operations, with prior consulting firm experience strongly preferred
- Deep Epic revenue cycle expertise, including certification in one or more modules such as Resolute HB, Resolute PB, Charge Router, Grand Central, or Prelude, and a minimum of three years working in Epic revenue cycle environments
- Meaningful experience with at least one of Oracle Health, Meditech Expanse, or athenahealth in a revenue cycle context
- A track record of managing complex engagements with C-suite client exposure
- Experience leading and developing consulting staff across multi-workstream engagements
- Fluency in revenue cycle performance metrics including DNFB, DCFB, A/R days, first-pass rate, denial rate, clean claim rate, and net collection rate
- Understanding of how payer and regulatory requirements intersect with EHR configuration, including CMS billing rules, prior authorization workflows, and value-based contracting structures
- A bachelor’s degree at minimum; a graduate degree in health informatics, business administration, or a related field is a plus
Nice To Haves
- Graduate degree in health informatics, business administration, public health, or a related field
- Experience working across payer and provider client environments
- Familiarity with healthcare IT standards, regulatory requirements, and compliance considerations relevant to EHR implementation and optimization
- Experience supporting or contributing to digital transformation, AI integration, or analytics strategy within health system engagements
Responsibilities
- Lead Client Engagements
- Deliver on Revenue Cycle Technology Depth
- Grow the Practice
- Develop the Team
Benefits
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Student Loan PayDown
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Mobility Stipend
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What This Job Offers
Job Type
Full-time
Career Level
Director
