Associate Director Field Sales

CenterWell • Louisville, KY

19h • Hybrid

About The Position

The Associate Director, Field Sales will be the local growth leader in the market and have oversight over the consumer and local broker sales channels. In this role, he or she will lead the development of growth plans for the market. The leader will also lead a team of salespeople who generate new patient enrollments through various channels. These channels include engagement with health plan brokers, the community, and individual seniors, using both B2B and B2C approaches. Our sales teams engage with prospective patients by leveraging strong, lasting relationships with community partners and brokers. They host events that introduce our brand and special model of care. Additionally, they support health and well-being activities in our primary care centers, the community, and virtually. These teams cultivate and close leads generated through these activities to achieve market sales goals.

Requirements

• Managed Health Care experience focusing on our Medicare population
• 5+ years' experience in sales leadership, including both consumer and B2B sales
• Strong performance orientation around sales goals and metrics
• Ability to coach and develop associates formally and informally
• Proven ability to understand specific consumers, B2B partners and communities in order to drive sales strategies for them
• Proven ability to develop strategy within a matrixed organization and drive execution of a plan
• Experience using a CRM tool to maximize sales outcomes and strategy
• Comprehensive knowledge of all Microsoft Office 365 applications
• This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits
• Ability to travel outside of home market 20%

Nice To Haves

• Bilingual Spanish
• Management of Salesforce System
• Bachelor's degree

Responsibilities

• Acting as the local sales leader for a geographical market developing, in collaboration with the local Market President, a market-level growth strategy and plan
• Hiring and training consumer sales team members and broker relationship managers to create a best-in-class sales organization
• Optimizing the performance of this sales organization to drive maximum patient panel growth for the market: Motivating, developing and supporting the consumer-focused sales team within the market; managing performance against sales targets at individual, clinic and market level
• Developing and overseeing the market-level broker relationship strategy and plan; managing performance of broker relationship managers against targets for the market
• Building relationships with local community organizations (e.g. retailers, service organizations, food banks, etc.) to create partnerships that support lead generation
• Generating new lead development programs and sources based on previous experiences and ideas gleaned from other markets
• Optimizing use of the CRM tool (Salesforce) for tracking broker relationships and consumer leads to support performance management, analytics and compensation programs
• Serving as the liaison to corporate sales, marketing and consumer analytics leadership to influence and leverage national tools, capabilities and best practices
• Occasional evening and weekend work may be required as business needs dictate

Benefits

• medical
• dental
• vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree