Associate Director, Field Reporting, Commercial Operations & Reporting (COR)

Johnson & Johnson•Titusville, NJ

4d•Hybrid

About The Position

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Johnson & Johnson Innovative Medicine is recruiting for an Associate Director, Field Reporting, Commercial Operations & Reporting (COR), that can be located in either Titusville, NJ or Horsham, PA, with travel to both campuses as needed. About Innovative Medicine Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine Purpose: Provide strategic leadership for the design, delivery, adoption, and continuous improvement of the field reporting platform across JJIM (Immunology, Oncology, Neuroscience). Serve as the primary commercial business lead with Business Technology and partner with Sales Leadership and cross‑functional stakeholders to translate field data into timely, compliant business insights.

Requirements

Bachelor's degree required, Master's preferred
A minimum 8 years professional experience, with 5+ years in Pharmaceutical or Medical Device or equivalent experience is required.
Previous experience in Field Reporting, Sales Analytics and/or Sales Measurement, is required.
Experience with syndicated data (e.g., IQVIA); background in Sales/Commercial Operations, Data Management, or Incentive Compensation; proven ability to partner with senior Sales Leadership and Business Technology; training/adoption program design experience; strong influencing and stakeholder management skills are required.

Nice To Haves

Experience with field sales support & training, prior people management, HCC/data governance familiarity is preferred.

Responsibilities

Lead Field Reporting strategy, roadmap, and development across all JJIM therapeutic areas in collaboration with Connext/Connext plus. Leveraging AI to improved effectiveness and efficiency.
Own prioritization of business requests across TAs and manage roadmap tradeoffs.
Act as commercial business lead with Business Technology to ensure delivery, performance, and SLA compliance of the reporting platform.
Coordinate platform releases and stakeholder communications (Sales Leadership, COD, COR, IC, Data Stewards, SIA, Field Ops).
Design and lead training and adoption programs to drive system usage among field sales and home office users.
Implement process and product improvements to enhance speed, accuracy, and usability.
Lead cross‑functional project teams and provide indirect people leadership; influence senior leadership for alignment and resources.
Ensure HCC regulation compliance and data governance across reporting activities.
Define and report success metrics (adoption, time‑to‑insight, SLA metrics, stakeholder satisfaction).

Benefits

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year