About The Position

ViiV Healthcare (VHC) is a global specialty HIV company focused on researching and delivering new medicines for people living with, and at risk of, HIV. VHC is mission-driven and committed to being a trusted partner for all people living with and affected by HIV. The company aims to think, act, and connect differently by focusing on education for HIV prevention and treatment. VHC goes to extraordinary lengths to deliver breakthroughs in prevention, treatments, care solutions, and communities. They take a holistic approach to HIV by developing and supporting sustainable community programs and improving access to care, with the ultimate goal of eradicating HIV/AIDS. ViiV Healthcare has contributed to turning HIV into a manageable health condition and offers the largest portfolio of HIV medicines. The company is aware of the stakes for those at-risk or affected by HIV and demonstrates a 100% commitment to patients daily. The work culture is described as fast-paced, diverse, inclusive, competitive, and caring. ViiV Healthcare is presented as a place to belong, bring your best, and join impact-driven team members who are eager to make a difference. The Associate Director, Field Reimbursement addresses a critical gap in the US healthcare system: the complexity of post-prescribing access barriers. In therapeutic areas like HIV/AIDS, where PrEP and treatment access can involve multiple acquisition pathways, evolving payer policies, and intricate benefit determination processes, significant complexity can delay or disrupt patient access to prescribed therapies. The Associate Director, Field Reimbursement will simplify and accelerate the VHC Injectable implementation and user experience for Healthcare Providers, patients living with HIV, and people who can benefit from HIV Prevention within a specified geographic region. Field Reimbursement personnel serve as field-based, customer-facing educational resources, equipping healthcare providers and office staff with the knowledge and tools to independently navigate reimbursement complexities. By providing education to Customers, this function helps prevent access disruptions before they occur, ensuring patients can access their prescribed medicine. When complex reimbursement issues arise post-prescription, Field Reimbursement personnel provide specialized guidance to support resolution. The ADFR will operate as the subject-matter expert on reimbursement, access, and coverage issues affecting ViiV’s long-acting injectables to facilitate appropriate patient access.

Requirements

  • Bachelor’s Degree & five or more years of experience in pharmaceutical or healthcare reimbursement, specialty product support, payer marketing, patient support programs, or reimbursement HUB programs.
  • Experience with J codes, Q codes, and reimbursement billing requirements.
  • Ability to travel 50% plus of the time

Nice To Haves

  • Strong knowledge of payer channels including Medicare Parts B, C, D, Medicaid, and commercial insurance.
  • Experience with specialty injected or infused products in buy-and-bill settings across sites of care.
  • Experience working with specialty pharmacy and reimbursement HUB services.
  • Exceptional Communication skills with demonstrated ability to simplify complex systems and persuade
  • Strong relationship management, problem-solving, and independent execution skills.
  • Demonstrated ability to effectively educate offices on access and reimbursement processes.
  • Proactive implementation execution excellence focused on streamlining and simplifying processes.
  • Proven indirect/direct leadership with demonstrated peer collaboration effectiveness.
  • Knowledge of aligned accounts and existing customer relationships.

Responsibilities

  • Mitigate access and reimbursement disruptions through education of office staff on payer coverage and policies, and acquisition pathways.
  • Educate offices in navigating access and reimbursement challenges independently through the post-prescribing phase.
  • Support complex access and reimbursement issues as needed.
  • Identify and prioritize implementation barriers for removal at customer campuses.
  • Develop strategic plans that include next actions, action owners and completion dates.
  • Drive implementation barrier closure.
  • Orchestrate coordinated plans across internal partners for aligned customers, built from a shared diagnosis.

Benefits

  • Comprehensive benefits program
  • All employee benefits offered by GSK

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

5,001-10,000 employees

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