Associate Director, Field Operations- Neuropsychiatry
About The Position
The Associate Director, Field Operations- Neuropsych (NP) serves as the strategic business partner and operational leader for the Head of Sales, Neuropsychiatry ensuring the sales organization operates with discipline, alignment, accountability, and operational excellence. This role owns the operating cadence of the sales organization by translating leadership priorities into measurable execution, coordinating cross-functional initiatives, and driving organizational effectiveness across Regional Sales Directors and commercial partners. This role is accountable for the business operations of the sales organization, executive communications, leadership governance, performance management, and organizational effectiveness. Acting as an extension of the VP of Sales, the Associate Director, Field Operations enables leadership capacity while ensuring consistent execution against commercial objectives.
Requirements
- Bachelor’s degree required, MBA preferred
- 7+ years in biotech/pharma with field sales experience
- Demonstrated success with experience in performance management, sales leadership, commercial operations, business management, cross-functional leadership, business analytics, organizational effectiveness and strategic planning
- Works well within a fast-paced and dynamic environment with an ability to have an impact in a short space of time
- Must exhibit inclusive peer leadership skills, and an ability to influence without authority.
- Self-starter who functions well, whether independently or within a team
- Must possess a strategic and operational mindset, including time, resource allocation and management
Nice To Haves
- MBA preferred
- Prior leadership experience is of benefit; however not required
Responsibilities
- Lead the business operating cadence for the sales organization.
- Coordinate weekly leadership meetings, quarterly business reviews, annual planning, and strategic planning sessions.
- Translate VP priorities into measurable operational plans.
- Track leadership commitments and organizational execution.
- Manage governance processes supporting commercial performance.
- Ensure Regional Directors execute against agreed priorities.
- Develop organizational scorecards and leadership dashboards.
- Monitor execution of strategic priorities.
- Ensure consistency across regions regarding leadership expectations.
- Measure business health and execution effectiveness.
- Monitor coaching consistency across Regional Directors.
- Identify organizational risks and recommend interventions.
- Hold leadership teams accountable for execution milestones.
- Prepare National level presentations
- Build materials for: weekly leadership meetings, National Sales meetings, Live meetings, Town Halls, Quarterly Business Reviews.
- Manage leadership communications
- Develop organizational messaging.
- Coordinate recognition and awards programs.
- Support executive decision making through business insights.
- Point person on GTM pull through and implementation
- Coordinating strategic initiatives
- Managing enterprise-level projects
- Driving cross-functional alignment
- Removing execution barriers.
- Ensuring organizational readiness.
- Facilitating communication between commercial functions.
- Coordinate onboarding
- Lead offboarding transactions
- Support succession planning
- Develop leadership capability initiatives
- Improve organizational processes.
- Lead continuous improvement initiatives.
- Standardize leadership tools and resources
- Support culture, engagement, and recognition initiatives.
Benefits
- Medical, Dental, Vision, & Life insurances
- Fitness & Wellness programs including a fitness reimbursement
- Short- and Long-Term Disability insurance
- A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
- Up to 12 company paid holidays + 3 paid days off for Personal Significance
- 80 hours of sick time per calendar year
- Paid Maternity and Parental Leave benefit
- 401(k) program participation with company matched contributions
- Employee stock purchase plan
- Tuition reimbursement of up to $10,000 per calendar year
- Employee Resource Groups participation
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What This Job Offers
Job Type
Full-time
Career Level
Manager
