Associate Director, Epic Clinical Program Manager (Laboratory & Pathology)
About The Position
Guidehouse's Health Technology Consulting (HTC) practice is seeking an Associate Director, Epic Clinical Program Manager (Laboratory & Pathology) to lead clinical technology transformations across our Commercial Health client portfolio, with a focus on laboratory and pathology services. This individual will serve as a trusted advisor to health system executives, laboratory leadership, and IT organizations, helping clients successfully implement, optimize, and scale Epic Beaker and related laboratory technologies. Laboratory transformation programs are operationally complex and highly visible. Success requires more than project management. It requires a leader who understands laboratory operations, pathology workflows, Epic Beaker, instrumentation, interfaces, and regulatory requirements, and who can drive alignment across stakeholders to deliver measurable outcomes. This is a client-facing leadership role. The Associate Director will own executive relationships, lead large-scale engagements, contribute to business development, and bring deep laboratory and Epic expertise to every client interaction.
Requirements
- MINIMUM of EIGHT (8) years of experience in healthcare IT consulting, laboratory systems, EHR implementation, or laboratory operations
- Associates degree or higher required; we can substituted years of experience for degree
- Deep Epic Beaker expertise, including certification in Beaker CP, Beaker AP, or related modules
- Proven experience leading large-scale laboratory, pathology, or Epic implementation programs
- Experience managing executive stakeholders and complex multi-workstream engagements
- Strong understanding of laboratory operations, testing, interfaces, instrumentation, and operational readiness
- Knowledge of CAP, CLIA, Joint Commission, and laboratory accreditation requirements
- Demonstrated experience leading consulting teams and developing client relationships
- US Citizen, Permanent Resident, Green Card Holder
Nice To Haves
- Master's degree in Health Informatics, Healthcare Administration, Business Administration, or a related field
- PMP or equivalent project/program management certification
- Experience with Data Innovations, point of care, blood bank systems and instrument middleware platforms
- Experience supporting multi-hospital health systems and enterprise transformations
- Experience with interoperability standards including HL7 and FHIR
- Experience supporting automation, analytics, digital transformation, or AI-enabled initiatives
Responsibilities
- Lead enterprise technology initiatives from planning through stabilization, ensuring successful delivery of technology, operational, and business objectives.
- Establishing program governance, priorities, and rollout strategies
- Leading project and workstream execution
- Managing scope, staffing, risks, dependencies, and executive escalations
- Driving executive reporting and stakeholder alignment
- Leading cutover, go-live, stabilization, and transition-to-support activities
- Serve as the primary liaison across laboratory operations, pathology, IT, Epic teams, infrastructure, interface teams, DI, RALS, and third-party vendors.
- Removing barriers, managing cross-functional dependencies, and ensuring decisions are made quickly and effectively to keep programs on track.
- Provide leadership and guidance on Epic Beaker implementation and optimization
- Laboratory workflow transformation
- Testing and validation strategy
- Accreditation-compliant documentation and change control
- Instrumentation and interface integration
- Operational readiness and adoption planning
- Translate technical and operational complexity into actionable recommendations that improve performance, scalability, and long-term supportability.
- Support client growth, proposal development, and thought leadership activities. Identify opportunities to expand relationships and deliver additional value across existing accounts.
- Lead consulting teams across multiple workstreams while providing coaching, resource planning, staffing oversight, and talent development.
Benefits
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Student Loan PayDown
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Mobility Stipend
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
