Associate Director Employee Relations

Hospital for Special SurgeryNew York, NY
$112,000 - $170,875Hybrid

About The Position

The Associate Director, Employee Relations is a member of the employee relations team, which actively works to encourage and maintain a positive work environment for all HSS employees. The Associate Director acts as a subject matter expert and thought leader as they coach, educate, and empower managers to prevent and resolve performance and misconduct issues in a manner that aligns with both legal and company guidelines. This role conducts employment investigations and advises on complex issues related to leaves of absence and accommodations. The person in this role is expected to leverage data to help identify, recommend, and implement best practices, tools, and resources that create consistency and equity in how employee issues are addressed.

Requirements

  • Bachelor’s degree from an accredited institution
  • Minimum of 8 years in an Employee Relations role, or as an HR Generalist with significant employee relations experience
  • Experience working in HR systems; Workday HRIS and HR Acuity preferred
  • Ability to effectively manage time to handle multiple matters simultaneously in a fast-paced environment
  • Deep understanding of U.S. employment laws (Federal, State, and Local)
  • Positive, solutions-focused mindset
  • Resourceful – able to conceive of and implement things that may not have been done before
  • Forward-thinking, innovative individual who seeks to assess, improve and influence change
  • Demonstrated ability to influence all employee levels from front line to senior leaders
  • Collaborative, with proven ability to develop and maintain strong professional relationships
  • Confident and decisive in advising others
  • Impeccable attention to detail and follow-through
  • Strong technical and analytic skills, comfortable working with HR data
  • Active listener; ability to interpret to both verbal and nonverbal communications
  • Strong written and verbal communication skills

Nice To Haves

  • Healthcare experience a plus

Responsibilities

  • Conduct and lead investigations related to allegations of harassment, discrimination, retaliation, wage & hour, and policy violations
  • Partner with managers to fairly address performance and/or conduct issues with consistency and efficiency, while demonstrating appropriate nuance and adaptability
  • Coach, educate and empower managers on correct methodology for preventing and addressing issues, ensuring the right balance of risk mitigation, engagement and fairness
  • Provide a safe and trusted place for employees, listening and helping address their workplace concerns
  • Partner with Leave Management team, advising and guiding on complex leave and accommodation situations
  • Disseminate ER best practices through communications, processes, and training for managers and employees
  • Leverage ER and other metrics to identify trends and recommend preventive strategies and long-term solutions
  • Interpret and communicate HR policies, recommending updates where necessary and/or beneficial
  • Collaborate regularly with ER team members, Human Resources colleagues in other focus areas, and internal stakeholders, including Legal, Compliance, Risk, Security
  • Remain abreast of current and changing employment laws

Benefits

  • additional benefits consistent with the role
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