Associate Director, Digital

Adelphi GroupToronto, ON
CA$80,000 - CA$90,000Hybrid

About The Position

This is a senior-level digital strategy role at Touché that combines client management, team leadership, and strategic marketing optimization. The ideal candidate is a digital media expert who can bridge strategy and execution while managing a team of 2+ people.

Requirements

  • A collaborative, results-driven digital media professional who enjoys both strategic thinking and hands-on optimization work.
  • Management Experience: 5+ years in a management role; must be comfortable managing a team of 2 or more employees.
  • Must love managing and leading a team of passionate and dedicated media professionals across digital areas.
  • Comfortable with senior leaders to understand and facilitate client, agency and business requests.
  • Understanding of client/agency finance process; client billing and employee hours.
  • Must follow agency process to support/push continued adherence to facilitate workflow and manage expectations.
  • 7+ years digital media, including buying, trafficking, analysing and optimizing.
  • Strong knowledge of Display, Programmatic, Social Media, SEM, and other shopping models in the digital age.
  • Proficient in media terminology, media math, and reach and frequency calculations.
  • Additional skill sets would include Attribution Modelling, working experience or knowledge of Data Management Platforms, etc.

Responsibilities

  • Develop and communicate holistic digital strategies aligned with client business objectives
  • Serve as a strategic consultant for Search, Social, and Programmatic channels
  • Manage client budgets and provide media optimization guidance
  • Conduct analytics, performance tracking, and deliver actionable insights
  • Lead, mentor, and develop junior team members
  • Manage training and best practices across the team
  • Conduct performance reviews and establish professional goals
  • Foster team motivation and collaboration
  • Translate optimization metrics into business impact
  • Track KPIs and competitive/industry trends
  • Ensure data accuracy and reporting quality across all accounts
  • Develop thought leadership and POVs for the agency
  • Partner with internal teams, vendors, and agency partners
  • Participate in corporate initiatives and industry events
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