Associate Director, Curriculum & Assessment Program Operations

College Board•Reston, OR

1d•$56,000 - $95,000•Hybrid

About The Position

The Associate Director, Program Operations is responsible for program execution, financial operations coordination, and operational consistency across Curriculum & Assessment (C&A) programs and functions. This role ensures the successful delivery of high-volume, cross-functional work while establishing clear processes, documentation, planning approaches, and financial coordination practices that enable execution at scale. Based in Reston, VA this individual will work closely as a part of the AP C&A meeting operations team to support seamless coordination and execution across high-volume programs. This role serves as the primary operational owner of the end-to-end C&A Development Committee experience, ensuring seamless execution across distributed teams and processes. This is a highly execution-focused role requiring strong judgment, attention to detail, and the ability to manage complex, high-volume work with minimal oversight.

Requirements

Expertise in managing complex, high-volume programs with multiple stakeholders, with 7–10+ years of experience in program management, operations, or large-scale program delivery
Strong operational and customer service mindset with a focus on execution, process design, and delivery
Demonstrated fiscal responsibility and strong financial stewardship skills
Experience establishing and scaling processes, systems, and documentation
Experience leading large-scale meetings, events, or committee-based programs, with a strong customer service orientation
Experience influencing and coordinating work across teams without direct supervisory responsibility
Experience managing or coordinating complex operational budgets and financial processes
Strong attention to detail, sound judgment, and the ability to navigate ambiguity and evolving priorities while managing complex operational and financial information accurately and consistently
Builds strong, trust-based relationships through a diplomatic, thoughtful, and professional approach
Exercises strong judgment in decision-making, including knowing when to independently resolve issues and when to escalate for alignment
Proficiency with operational tools such as Smartsheet and SharePoint
Bachelor’s degree required
All roles at College Board require: A passion for expanding educational and career opportunities and mission-driven work
Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively.
Clear and concise communication skills, written and verbal
A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input.
A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking.
A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success
Authorization to work in the United States

Nice To Haves

Experience working in education, assessment, or other mission-driven organizations preferred

Responsibilities

Own the end-to-end Development Committee (DC) lifecycle, including recruitment, onboarding, rotation planning, meeting preparation, onsite execution (for approximately 20% of DC meetings), and post-meeting follow-up
Lead Development Committee recruitment and rotation processes and timelines within Smartsheet, ensuring continuity, appropriate member composition, and adherence to established guidance and requirements
Maintain accurate, up-to-date Development Committee rosters by year, serving as the single source of truth for committee membership and participation records
Maintain a strong onsite presence in the Reston office to support meeting operations, execution coordination, and collaboration across the broader meeting operations team responsible for 65+ meetings annually
Oversee hotel sourcing and contracting in alignment with organizational policies and in coordination with appropriate partners
Ensure a high-quality, consistent experience for Development Committee members across all interactions and touchpoints
Proactively identify and resolve execution challenges to ensure smooth delivery across complex, multi-phase work
Establish, document, and continuously refine clear, scalable processes that support consistent execution across meetings, DC lifecycle, and budget.
Define and drive adoption of standardized planning approaches, timelines, tools, templates, and operational practices to improve efficiency and reduce variability
Identify inefficiencies, redundancies, and gaps in current workflows and implement improvements to streamline execution and strengthen cross-functional coordination
Ensure process documentation, templates, and operational resources of owned workflows within myC&A Hub SharePoint are current, well-structured, accessible, and consistently used across the team
Partner with team members responsible for myC&A Hub SharePoint to strengthen content organization, usability, and knowledge-sharing practices for owned workflows
Translate complex or fragmented ways of working into clear, practical documentation that supports reliable execution and reduces reliance on inconsistent or informal practices
Provide day-to-day oversight and management support for the AP Curriculum & Assessment budget portfolio totaling approximately $6 million
Develop and maintain a detailed understanding of all budget categories, expenditures, forecasts, and financial processes related to C&A operational workstreams
Monitor spending trends, track budget activity, and proactively identify risks, discrepancies, or areas requiring leadership attention
Process payments and approve expense reimbursements, related to Development Committees and other contracts initiated by C&A, ensuring accuracy, completeness, and timely submission
Establish and manage clear processes for intake, tracking, approval, and submission of payment requests to vendors and other paying entities
Partner closely with Finance, Program Enablement, Procurement, and external vendors to ensure smooth coordination and resolution of payment and contracting issues
Support strong fiscal stewardship through accurate tracking, organized documentation, and consistent adherence to organizational policies and procedures
Serve as a central point of coordination across teams supporting Development Committees and related programs, ensuring alignment, clarity, and seamless execution
Coordinate across partner teams, including Program Enablement, ensuring clear roles, smooth handoffs, and a cohesive experience for stakeholders
Align execution across Resource Management, Professional Learning, and other C&A functions, proactively managing dependencies and communication
Provide day-to-day operational guidance across team members contributing to program delivery, managing priorities, resolving issues, and ensuring work is aligned
Independently drive decision-making within scope, elevating risks, tradeoffs, and exceptions as needed