Associate Director, Contracting

American Oncology Network•Urbana, IL

1d•$77,834 - $152,797•Remote

About The Position

The Associate Director of Contracting provides operational leadership for payer contracting activities across American Oncology Network (AON). This role is accountable for day-to-day execution, workflow oversight, people leadership, documentation integrity, and operational discipline across all contracting functions. Serving as the operational partner to the Chief Strategy and Innovation Officer, the Associate Director ensures that contracting strategy is consistently translated into reliable, timely, and accurate execution across practices and markets.

Requirements

Bachelor’s degree or equivalent relevant experience
Minimum of 5 years of payer contracting or managed care experience
Strong process ownership skills with demonstrated spreadsheet and documentation discipline
Excellent written and verbal communication skills
Proven ability to manage complex, multi-market workflows and priorities

Nice To Haves

Experience in oncology or specialty medical contracting
Hands-on experience with Evisort, Turquoise Health, and/or Provider Passport
Prior experience supervising Contract Managers, analysts, or project-based teams

Responsibilities

Provide direct supervision, mentorship, and performance guidance to Contract Managers across multiple markets
Support onboarding, training, and ongoing competency development to ensure consistent contracting practices
Lead daily huddles and establish a structured weekly contracting team cadence
Set clear expectations, reinforce accountability, and ensure follow-through on assigned work
Foster a culture of accuracy, consistency, ownership, and continuous improvement
Serve as a point of escalation for operational issues while promoting problem-solving at the team level
Own and manage end-to-end contracting workflows, pipelines, timelines, and deliverables
Oversee contracting-related activities associated with new practice onboarding and transitions
Ensure accurate maintenance of payer mix spreadsheets, contracting trackers, and operational dashboards
Establish and enforce documentation standards, version control, and quality review processes
Coordinate closely with Credentialing, Revenue Cycle, Operations, and other internal stakeholders to ensure alignment and execution
Identify process gaps and recommend improvements to enhance efficiency and consistency
Manage contracting tasks, document workflows, and version control within Evisort
Review and validate payer rate comparisons and benchmarking using Turquoise Health
Ensure structured, standardized use of SharePoint for contracting documentation and SOPs
Partner with Credentialing teams to support Provider Passport workflows related to enrollment and contracting alignment
Collaborate with analytics and strategy partners to enable system-driven insights and reporting for contracting operations
Translate contracting strategy into clear operational plans and execution standards
Support leadership decision-making through accurate data, reporting, and operational insight
Ensure contracting activities are scalable, repeatable, and aligned with organizational growth objectives
Act as a reliable operational partner to senior leadership, ensuring execution discipline across markets