Associate Director, Complex Care Policy - Remote

UnitedHealth Group•Washington, DC

13d•$112,700 - $193,200•Remote

About The Position

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together As a member of the Complex Care team within the Community & State Policy and Advocacy team, the Complex Care Associate Director will lead on issues related to long-term services and supports (LTSS) and dual eligible special needs plans (D-SNPs). Work will including identifying emerging trends and developing proactive positions and responsive materials that serve both state-specific and federal advocacy needs. The individual will work closely with local health plans and national teams to maintain awareness of challenges and opportunities and share insights on opportunities to be innovative in service to individuals who are dually eligible and/or have LTSS needs. The successful candidate will have a solid mastery of developing and presenting advocacy materials that support market positioning to influence policy makers and senior leadership. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

Established experience engaging in policy research and analysis, especially in topics related to the dually eligible population, D-SNPs , LTSS, and broader Medicaid system design
Background in health care policy/Medicaid/Medicare/aging services/disability/law
Knowledge of managed care in government programs
Solid foundational knowledge of LTSS, including institutional care and home and community-based services (HCBS)
Solid writer/editor, particularly policy, legislative, or regulatory writing
Clear, effective and influential communicator - written and verbal
Situationally aware and thrives in ambiguity
Excels in use of Word, Excel, and PowerPoint
Systems thinker with solid analytical thinking skills
Ability to act on priorities in timely manner
Thinks creatively to overcome challenges/obstacles to getting work done
Knows the subject matter with confidence
Can adeptly apply knowledge and skills to a task
Willingness to stretch into more advanced spaces to increase job performance
Able to effectively communicate orally and in written form
Ability to distill content down to needed details and must knows
Provides appropriate, accurate and organized information to help others understand
Values opportunity to work with and learn from colleagues
Willingness to spend time building networks and relationships to support successful job performance
Serves as a consistent and dependable team member in work with others
Goal-oriented and committed to high quality work products
Monitors status of project and performance to stay on track for a quality outcome
Pushes self and colleagues to deliver results that serve the needs of one’s customers
Understands what moves people to change
Uses adaptive and adjustive techniques matched to individual needs
Develops and uses multiple techniques and approaches
Collects essential and relevant information
Assesses value and connectedness
Generates conclusions and probably best solutions
Anticipates problems based on market and political awareness
Defines and analyzes problems to protect business
Generates multiple solutions consistent with business needs and political realities
5+ years of background in D-SNP, LTSS, Medicare, and/or Medicaid
Experience in effectively and efficiently managing multiple priorities and projects in a fast-paced environment
Advanced level of proficiency in analyzing policy information; experience communicating the findings to a variety of audiences
Proven excellent interpersonal writing, oral, and presentation skills

Nice To Haves

2+ years of experience working in managed care organizations, State/Federal governmental agencies, State Legislative and/or Congressional offices

Responsibilities

Serve as subject matter expert for Medicaid and Medicare policies related to dually eligible beneficiaries and LTSS
Track D-SNP and LTSS policy trends to develop and execute advocacy plans along with external thought leadership content in alignment with business needs
Drive external engagement strategy to accomplish advocacy agenda and influence state policy conversations in support of growth and sustainability
Develop internal and external educational programming to increase knowledge of D-SNPs and the needs of individuals who are dually eligible and/or have LTSS
Build and maintain relationships with internal teams, including establishing shared understanding of business impacts of policies, opportunities and approaches through joint planning, and scenario planning tools for assigned markets
Prepare materials to support engagement with state agency staff in assigned markets
Support membership within advocacy organizations focused on D-SNP and MLTSS
Engage in ad hoc research, policy, or thought leadership development