Associate Director, Commercialization Data Business Product Owner

Bristol Myers Squibb • Princeton, NJ

18h • Hybrid

About The Position

The Associate Director, Commercialization Data Business Product Owner, supports the management of customer (HCP and patient) data preferences, consent, and third-party data usage across the organization's commercial ecosystem. The role partners closely with Marketing, Brand, Sales, Market Access and other stakeholders to translate business and engagement needs into data governance requirements, technical specifications, and operational workflows — with a particular focus on how privacy, consent, and contractual data obligations are captured, documented, and enforced across HCP, patient, digital, omnichannel, and third-party data activities.
Success in this role requires strong cross-functional collaboration skills, working knowledge of data privacy and consent principles as applied to commercial pharma data, and hands-on experience with data governance frameworks, metadata/cataloging practices, and data quality operations — ideally within a pharmaceutical or life sciences commercial environment.

Requirements

• Bachelor’s degree in Information Systems, Data, Life Sciences, Business, or related field; advanced degree preferred.
• Minimum 5 years of experience in consent management, data products, data governance, analytics enablement, or commercial data within pharmaceutical or life sciences organizations.
• Familiarity with consent management platforms, customer data platforms, data catalogs, digital engagement platforms, or related commercial data systems.
• Experience with data governance principles, data catalog platforms, and metadata management
• Demonstrated ability to lead delivery and execution through strong stakeholder engagement and cross‑functional collaboration (Commercial, Analytics, IT, Compliance, vendors).
• Working knowledge of privacy, consent, and data protection requirements as they apply to commercial, marketing, digital, HCP, patient, and third-party data activities.
• Strong understanding of operational data governance, including ownership, definitions, classification, approved usage, and privacy/retention controls.
• Experience implementing and monitoring data quality controls and coordinating issue resolution across data pipelines and vendors.
• Familiarity with metadata and data cataloging to support discoverability, certification, and governed self‑service access.
• Exposure to third‑party commercial data and operationalization of licensing, redistribution, and retention constraints.

Responsibilities

• Partner with Marketing and other commercial functions to understand HCP and patient engagement initiatives and translate business needs into data governance and reporting requirements.
• Support commercial data mapping and inventory activities across customer, engagement, digital, patient support, and third-party data sources.
• Ensure commercial data classifications, consent indicators, approved uses, and restrictions are reflected in relevant data catalogs, documentation, and business processes.
• Engage Brand, Sales, Medical, and Market Access stakeholders to capture requirements and translate business workflows into user stories, acceptance criteria, and technical specifications.
• Facilitate regular stakeholder touchpoints and collaborate with domain owners to validate data definitions, glossary terms, and domain boundaries.
• Translate customer preference and contractual data requirements into workflows, controls, and operational processes for system implementation and commercial operations.
• Support the operational pull-through of applicable privacy and consent requirements across HCP, patient, digital, omnichannel, and third-party commercial data activities.
• Support implementation and enforcement of data governance frameworks, ownership structures, and stewardship roles across commercial data domains.
• Track compliance metrics, identify gaps, and contribute to data quality rules, lineage documentation, and issue management workflows in alignment with BMS policies.
• Monitor data quality dashboards; escalate completeness, latency, and accuracy issues to appropriate teams.
• Track operational KPIs (e.g., refresh SLAs, uptime) and support incident triage, root-cause analysis, and resolution.
• Support commercial vendor and third-party data assessments related to customer preferences, data use, and contractual requirements.
• Coordinate with Legal, Procurement, IT/BI&T, and business owners to ensure vendor data practices align with BMS requirements.
• Help maintain visibility into third-party commercial data usage, restrictions, and obligations.

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life benefits include: Paid Time Off
• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
• Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
• All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager