Associate Director, Commercial Training Rare Disease

Ipsen•Cambridge, MA

6d•$143,250 - $210,100

About The Position

The Associate Director, Commercial Training, Rare Disease is responsible for the development of all products, disease state, competitive landscape & skills training for all field personnel within the Rare Disease Portfolio. The role involves development, operational planning and implementation of the full annual training program, primary facilitation of training classes, pull through of learning programs and skills training for field leadership and clinical sales specialists. The Associate Director is responsible for agency project management and execution of newly developed training programs, including management of legal, regulatory & medical approval process of various training initiatives. Collection of best practices from global colleagues, and U.S. franchises are also in the scope of the role.

Requirements

At least 8 years biopharma commercial experience
Minimum of 2 years of experience in Rare Disease therapeutic area
Strong facilitation & presentation skills
Knowledge of selling principles
BA/BS degree is required
Fluent in English.

Nice To Haves

Regional Field Trainer experience is a plus
GI/Hepatology experience strongly preferred
Knowledge of adult learning principles is a plus
Knowledge of pharmaceutical systems used for sales execution & implementation is strongly preferred (e.g. ACTO, Veeva, iEngage)
an advanced degree would be a plus

Responsibilities

Coordinate and execute the delivery of field force training programs for the Rare Disease commercial team(s), including New Hire Training, Sustainment Training, and NSM/POA training.
Implement and enhance Rare training program, including evolution of the RARE training brand
Assess employees’ skills, talents, performance and productivity and prepare written evaluations with advice for improvement
Oversee the training in all key areas of Rare training operations, including ordering of training materials, stocking, and shipping training materials
Research new training materials and tactics that might enhance our training procedures and provide value to our employees
On-board new hires and assign them training curriculum; suggestions of program enhancement are expected
Identify future training needs and create curriculum to facilitate that training
Search for gaps in training material or content and identify opportunities for improvement to create a best-in-class training experience
Collaboration with marketing, sales, and other departments to drive program development and implementation is a must
Contribute to the design, development, and analysis of training across functions and support efforts that drive improvements in field force effectiveness
Work closely with the HR team BOS Training Development Lead to maintain and deliver training content via the following platforms: IPSEN Global Learning Platform (iLearn LMS)
ACTO rapid eLearning development and deployment
ACTO iPad application
Facilitate on boarding to other essential systems for execution (Veeva, iEngage etc.)
Manage administration and execution of certification
Develop measurement of training effectiveness and implement throughout all training activities
Monitor program budgets and upwardly manage project scope as needed