Associate Director, Commercial Training and Development

Syndax Pharmaceuticals•Manhattan, NY

6d•$195,000 - $210,000•Hybrid

About The Position

Syndax Pharmaceuticals is looking for an Associate Director, Commercial Training and Development At Syndax, we are determined to realize a future in which people with cancer live longer and better than ever before. Syndax Pharmaceuticals is a commercial stage biopharmaceutical company developing an innovative pipeline of cancer therapies. The Role: The Associate Director, Commercial Training and Development is responsible for the development and delivery of product, disease state and competitive landscape training for all field personnel within Syndax. This role is the primary facilitator for classes, pull through of learning programs and skills training for sales specialists and systems of care directors. Reporting to the Senior Director of Commercial Learning and Development, you will be responsible for planning, implementing, and supporting all events and opportunities related to the improvement of learning and development to enhance field engagement and communication. The successful candidate will partner with the leaders across the company to collectively build and maintain a thriving culture and community by facilitating learning, development, and connections among all cross functional teams. This individual will ensure that we are well prepared for significant growth of our organization and that the new team members are successfully integrated into the company culture while continuing to foster and develop employee capabilities.

Requirements

Results-driven, highly organized, and detail-oriented approach to work with a commitment to excellence
High standard of sensitivity with confidential information required
Excellent communication and interpersonal skills
Strong analytical and problem-solving skills
Ability to prioritize and manage multiple projects simultaneously
Ability to travel 30% including to meetings, conferences, field rides and home office as required
BA/BS is required; advanced degree is a plus
At least 3-5 years of sales training experience; with at least 3 years being with pharmaceuticals / biotech; start up a plus
Launch experience in a complex marketplace is a must
Ability to work in a hybrid arrangement, including a mix of in-office and remote based working.
Lead without authority to drive results
Ability to work in a highly collaborative, fast paced environment
Vendor management

Nice To Haves

Strongly prefer candidates with Oncology and/or hematology and/or diagnostic experience
Ideally has experience with pharmaceutical sales and/or commercial operations or other home office matrix positions
Ideally has experience with knowledge of specialty pharma and complex operational drug procurement processes

Responsibilities

Coordinate and execute the delivery of field force training programs for the commercial engagement team(s)
Assess employees’ skills, talents, performance and productivity and prepare written evaluations with advice for improvement
Oversee the training in all key areas of training operations and partner closely with SMEs for Veeva, LMS and other operational platforms
Research new training materials and vendors that might enhance our training procedures and provide value to our employees
On-board new hires
Identify future training needs and create curriculum to facilitate that training
Uncover gaps in training material or content that should be created to ensure a best-in-class training experience
Lead field trainer program
Contribute to the design, development, and analysis of training across commercial functions and support efforts that drive improvements in field force effectiveness
Monitor program budgets and upwardly manage project scope as needed
Supply feedback and insights from training sessions to inform the design of future training programs