About The Position

The Associate Director, Commercial Data Product Owner, supports the execution and operationalization of commercialization data products within the medical affairs data domains. This delivery- and coordination-focused role manages data domains data governance and facilitates collaboration between technical and business teams, and ensures data products are built, deployed, and adopted effectively. The Associate Director will contribute to key offerings (e.g., Sales/Marketing, Market Access, Medical Affairs, Patient Customer 360, Payer 360, Incentive Comp) supporting data governance, modeling, domain design, catalog management, and data quality, including Medical Affairs data domains such as medical inquiry management, scientific/KOL engagement, MSL field activity, and publications and evidence generation.

Requirements

  • Bachelor’s degree in information systems, Data, Life Sciences, Business, or related field; advanced degree preferred.
  • Minimum 5 years of experience in data products, data governance, MDM, analytics enablement, or commercial data within pharmaceutical or life sciences organizations.
  • Experience with data governance principles, data catalog platforms, and metadata management
  • Demonstrated ability to lead delivery and execution through strong stakeholder engagement and cross‑functional collaboration (Commercial, Analytics, IT, Compliance, vendors).
  • Experience with Medical Affairs data domains (e.g., medical inquiry management, KOL/MSL engagement, publications, evidence generation) and the compliance considerations that distinguish them from commercial data, such as promotional/non-promotional separation and HCP privacy

Nice To Haves

  • Working knowledge of modern data platforms and lakehouse architectures (e.g., Databricks) and how curated data products are delivered and consumed.
  • Strong understanding of operational data governance, including ownership, definitions, classification, approved usage, and privacy/retention controls.
  • Experience implementing and monitoring data quality controls and coordinating issue resolution across data pipelines and vendors.
  • Familiarity with metadata and data cataloging to support discoverability, certification, and governed self‑service access.
  • Exposure to third‑party commercial data and operationalization of licensing, redistribution, and retention constraints.
  • Understanding of the regulatory and compliance landscape governing Medical Affairs data (e.g., PhRMA Code, off-label inquiry handling, HCP transparency/Sunshine Act reporting) and how it shapes data access, classification, and usage controls.

Responsibilities

  • Translate the strategic roadmap into delivery plans, backlogs, and release schedules; track scope, dependencies, and timelines with Analytics, Medical and IT.
  • Facilitate planning, backlog refinement, retrospectives and support end-to-end delivery from requirements through deployment.
  • Maintain product documentation, release notes, and versioning; ensure modeling artifacts and catalog entries are part of the definition of done.
  • Engage CASA, Analytics, Brand, Sales, Medical Affairs (including MSLs, Medical Information, and HEOR/RWE), and Market Access stakeholders to capture requirements and translate business workflows into user stories, acceptance criteria, and technical specifications.
  • Facilitate regular stakeholder touchpoints and collaborate with domain owners to validate data definitions, glossary terms, and domain boundaries.
  • Support implementation and enforcement of data governance frameworks, ownership structures, and stewardship roles across commercial data domains.
  • Track compliance metrics, identify gaps, and contribute to data quality rules, lineage documentation, and issue management workflows in alignment with BMS policies.
  • Apply heightened governance to Medical Affairs data, including safeguarding HCP interaction and scientific engagement data, maintaining separation between promotional and non-promotional data.
  • Support design and implementation of logical and physical data models.
  • Contribute to commercial domain definitions and maintain version-controlled model documentation following governance review processes.
  • Support build-out and adoption of the enterprise data catalog ensuring datasets are catalogued with accurate metadata, lineage, and ownership.
  • Monitor catalog completeness, close gaps, and enable automated metadata capture through pipeline and governance workflow integration.
  • Partner with teams to asses and source new external data sources that may be relevant to Medical Affairs and Commercialization teams.
  • Monitor data quality dashboards; escalate completeness, latency, and accuracy issues to appropriate teams.
  • Track operational KPIs (e.g., refresh SLAs, uptime) and support incident triage, root-cause analysis, and resolution.
  • Develop enablement plans including training, user guides, and dashboards; track usage metrics and synthesize feedback to drive refinements.
  • Support vendor management, SLA monitoring, budget tracking, and research of new technology and tooling options.

Benefits

  • wellbeing support
  • retirement and financial protection benefits
  • insurance offerings (medical, dental, vision, life and disability)
  • Flexible Time Off (FTO)
  • 11 paid company holidays
  • 160 hours of paid vacation annually
  • 3 optional holidays
  • paid sick leave
  • up to two paid volunteer days per year
  • summer hours flexibility
  • leaves of absence for medical, personal, parental, caregiver, bereavement, or military needs
  • annual Global Shutdown between Christmas Day and New Year's Day
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